Customer Experience Manager
4 days ago
Ready to step into an amazing career? Join us in a leading role as (Customer Experience Manager (know internally as Owner and Guest Experience Manager) and create amazing memories at work. Our managers are smooth operators and great role models, inspiring and motivating our family of memory makers to make great things happen.The RoleDelivering owner & guest interaction through all communication channelsWorking closely with the HOD on park and Central Support team to achieve and align brand standards, best practice and expectationsUnderstanding, analysing and effectively using, insight and customer feedback to identify emerging issues promptly and proactively solve problems before they escalateTaking accountability and be responsible for managing all customer/owner complaints and goodwill within the guidelinesBeing the voice of the customer to bring to life the guest and owner experience to improve feedback and reviewsTraining, Coaching and building the capability of the experience teamManaging a welcoming and resourceful owner and guest reception areaIdentify and maximise opportunities for owners and guests by understanding the needs of the customer to maximise revenue across all channelsPlanning, scheduling and delivering a wide range of owner & guest events such as forums, drop-in’s, and social events that are tailored to the customer’s on your park.PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.At Parkdean Resorts we don’t leave unforgettable moments to chance.We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.What we live by & what we look for:Care | we care about our guests, our people and our communities.Pace | we make great things happen, making the most of every minute.Difference | we celebrate difference and encourage each other to be ourselves.Belonging | we’re family, offering a home away from home where people feel safe.Value | we value all.Parkdean perks:25% discount on holidays for friends, family & youStand-by breaks available at a discounted rate30% off food & drinkClear career pathways, with development & progressionIn house incentives & competitionsCreating amazing memories is in our DNA – is it in yours?
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Customer Experience/reception Team Leader
2 days ago
Great Yarmouth, United Kingdom Richardsons Leisure Limited Full timeAs Customer Experience/Reception Team Leader you will be responsible for ensuring guest expectations are exceeded from the start of their journey with us to the end; whether this is at the end of their stay with us or communication beyond. The successful person will be responsible for meeting holiday guests with an enthusiastic approach, working within a...
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Owner and Guest Experience Manager
1 week ago
Great Yarmouth, United Kingdom Parkdean Resorts Full timeOwner & Guest Experience ManagerSalary £34,921Cherry Tree Holiday ParkReady to step into an amazing career? Join us in a leading role as Owner and Guest Experience Manager and create amazing memories at work. Our managers are smooth operators and great role models, inspiring and motivating our family of memory makers to make great things happen.The...
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Great Yarmouth, United Kingdom Vauxhall Holiday Park, Parkdean Resorts Full timeThey will also need to be positive, Flexible and Enthusiastic with a Fun and Bubbly personality who likes to have Fun at work. Some of the Responsibilities involved are: To provide a warm and friendly welcome to our guests and visitors To have local knowledge of the area To provide a warm and memorable check in To make Holiday bookings for new and...
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Customer Experience Lead
2 days ago
Great Yarmouth NR NW, United Kingdom Blooming Artificial Full time £28,000 - £35,000 per yearJob overviewWe're Blooming Artificial – the UK's leading retailer of premium artificial plants, trees and flowers. We help customers transform homes, workplaces and venues into happier, greener spaces, without any of the faff of watering, light levels or plant care.We're now looking for our first Head of Customer Experience to take ownership of the...
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Guest Experience Advisor
2 weeks ago
Great Yarmouth, United Kingdom Parkdean Resorts Full time**Guest Experience Advisor** **Vauxhall** **Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience **Advisor**, where guest experience comes first and creating amazing memories is second nature.** No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you...
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Senior Café Manager
1 week ago
Great Yarmouth, United Kingdom Compass Group Full timeA major High Street brand is looking for an experienced Cafe Manager in Great Yarmouth. You will manage culinary teams, ensure high food standards, and provide exceptional customer service. The ideal candidate has management experience, great communication skills, and a passion for food service. Join a company that invests in its people and offers a range of...
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Customer Assistant
2 days ago
Great Yarmouth, United Kingdom McColl's Retail Group Full time**Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...
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Guest Experience Host
11 minutes ago
Great Yarmouth, United Kingdom SEA LIFE Full timeWhat you'll bring to the team: **Dive Into a Job That’s Full of FUN in Great Yarmouth!** Are you ready to make a splash this season? At SEA LIFE Great Yarmouth, you’ll work in a world where sharks glide by, sea turtles paddle past, and every day brings something new and exciting! **Your Role**: As the first friendly face our explorers meet, you’ll: -...
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Customer Assistant
2 days ago
Great Yarmouth, United Kingdom M&S Full time**Summary** Operations Assistant **All the details** **Working Pattern**: **Sunday 12-16** **Monday 17.30-21.30** **Wednesday 17.30-21.30** **Thursday 08-12.** **Saturday 04.30-09.30** **Sunday 14.30-18.30** **Tuesday 04.30-08.30** **Wednesday 12.16.** **Friday 04.30-08.30** **Saturday 17.30-21.30** **Purpose** - To deliver a great shopping experience...
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Store Manager
2 days ago
Great Yarmouth, United Kingdom Poundland & Dealz Full timeA leading retail organization in the United Kingdom is looking for a Store Manager to lead a dynamic team in delivering exceptional customer experiences. The role involves guiding team members, managing store operations, and ensuring alignment with business objectives. The ideal candidate will have strong leadership skills and a passion for retail. This...