Senior Credit Controller

4 days ago


Hemel Hempstead, United Kingdom NLB Solutions Full time

NLB Solutions are working with a local business that are looking to add to the credit specialist with the business. As a new member of the team, you will need to have a solid understanding of all credit processes, relationship building and collections and also excellent knowledge of analysis, credit vetting and so much more. The role will report into the Credit Manager and allow the business to remain robust within a very competitive market.The business offers a great package and environment, with excellent managers to help develop individuals to achieve the best that they are able to get to. This role will offer the right individual the chance to add value to a team, business and the career of the successful individual.Duties: * Manage customer accounts to proactively manage outstanding debt, payment terms, dispute resolution and minimisation of bad debt. * Attend customer meeting to build relationships to ensure that payments are made in a timely manner and within the terms agreed. * Manage credit insurances, limits and actively manage credit issues that maybe on the horizon. * Ensure payments are made in full and on time paying particular attention to aged debt, resolve queries and disputes. * Negotiate payment plans and maintain relationship. * Timely analysis and reporting on customer positions. * Monitor Key Customer performance - escalate all developments or problems and start procedures to control debt management. * Ensure compliance to company policies and procedures.Person Spec: * Excellent communication skills and proven ability to build relationships * Strong credit control experience * Excellent IT skills including strong Excel skills * Excellent analysis experience


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