General Manager

3 weeks ago


York, United Kingdom Thwaites Full time

As General Manager, you will be responsible for a diverse team, serving the highest standard of food and drinks seven days per week. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.

Your day to day;

  1. Leading our team to deliver warm hospitality in a fantastic environment
  2. Create and then carry out an agreed business plan that meets sales and profit targets
  3. Managing payroll budgets and rotas in line with agreed targets
  4. Maintain and report on all business records as required
  5. Taking responsibility for all of the business operations when you are on shift and ensuring the team in place can operate in your absence
  6. You will constantly focus on improving the performance of your team and yourself, consistently achieving targets and delivering results
  7. When needed, being hands on with F&B service, looking after guests and managing room bookings and enquiries

Who are we looking for?

You will need to be proactive and a good communicator, ensuring the continued smooth running of the business. As General Manager, you will be comfortable collaborating with other senior leaders in our group, sharing best practices on operations, recruitment, retention, and developing talented individuals.

Business acumen and experience with preparing P&Ls is essential. With the support of your team, you will need to set and deliver an ambitious budget that will ensure profit is maximised by managing costs and driving revenue.

Someone who can set measurable, challenging goals for all team members, finding ways to improve staff knowledge and their approach, coaching and mentoring all managers. Experience of delivering technical training and development content would be beneficial. You will be expected to build Individual Development Plans for your team using our in-house academies and training programmes as the main route for development.

From your experience, you will be able to identify ways that business strategy, customer profile, culture, and constraints influence the development of a creative, profitable, and competitive product. You will be able to foresee market and business scenarios that present risks and opportunities to the business.

Our business is open all day every day, so you will need to be flexible with the times you can work.

In return, we are offering a rewarding role with scope for career progression along with;

  1. A competitive salary, negotiable dependent on experience
  2. Wagestream - the ability to access up to 40% of your wages as you earn them each week
  3. 28 days annual leave (rising to 33 after 5 years’ service)
  4. Health cash plan
  5. Generous employee discounts
  6. Employee Assistance Programme
  7. Enhanced maternity and paternity pay
  8. Apprenticeships available
  9. Life assurance
  10. Bespoke training programmes accessible to all
  11. An engaging & supportive work environment

Thwaites was established in 1807 and to this day remains a family-run business. We have Hotels, Inns, Pubs, and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations.

What are you Thwaiting for?

IND002

#J-18808-Ljbffr
  • General Manager

    1 day ago


    York, United Kingdom Marmion Full time

    **General Manager Opportunities** - **North Yorkshire**: - **Up to £45,000pa, DOE**: - **Potential 20% bonus of annual salary**: - **Multi-site Employee Discount**: - **Excellent Benefit Package** We are working with a leading hospitality operator with a variety of successful venues across Yorkshire. We are looking for experienced and dedicated General...

  • General Manager

    3 days ago


    York, United Kingdom Pho Full time

    We invite you to join Pho.And come be part of this stylish and lively restaurant brand. Were looking for a cool energetic General Manager to lead our team in Pho YorkThis is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! Salary offer of up to£50,000includes earnings received through...

  • General Manager

    5 days ago


    York, United Kingdom Pho Full time

    We invite you to join Pho.And come be part of this stylish and lively restaurant brand. Were looking for a cool energetic General Manager to lead our team in PhoThis is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! Whos Pho? Sure, our food is pretty amazing! But were also all about the...

  • General Manager

    3 weeks ago


    York, United Kingdom Splendid Hospitality Group Full time

    Splendid Hospitality Group built and opened Hotel Indigo York in July 2015. This boutique hotel is ideally located for both business and leisure travellers with its proximity to the city centre. Surrounded by culture and steeped in rich history, Hotel Indigo York shares its neighbourhood with the iconic historical sites of York.The individual design reflects...

  • General Manager

    13 hours ago


    York, United Kingdom Ecruit Full time

    Job Description: General Manager / Management CoupleThe Stone Trough Inn, Kirkham Abbey, near York, YO60 7JSAre you a true hospitality professional, or a couple passionate about creating exceptional guest experiences? Do you thrive in a beautiful, historic setting and want to be part of building something truly special? If so, The Stone Trough Inn is looking...


  • York, United Kingdom BRAMAH HR LTD Full time

    Job Title: Assistant General Manager Role Overview As the Assistant General Manager, you will work alongside the assistant General Manager to lead, inspire, and empower a skilled team to deliver outstanding service and experiences. In this role, youll set the example for excellence, addressing issues proactively, engaging customers with unique and...

  • General Manager

    3 weeks ago


    York, United Kingdom Thwaites Full time

    As General Manager, you will be responsible for a diverse team, serving the highest standard of food and drinks seven days per week. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.Your day to day;Leading our team to deliver warm hospitality in a fantastic environmentCreate and then carry...


  • York, United Kingdom BRAMAH HR LTD Full time

    Job Title: Assistant General ManagerRole OverviewAs the Assistant General Manager, you will work alongside the assistant General Manager to lead, inspire, and empower a skilled team to deliver outstanding service and experiences. In this role, youll set the example for excellence, addressing issues proactively, engaging customers with unique and memorable...


  • York, United Kingdom BRAMAH HR LTD Full time

    Job Title: Assistant General ManagerRole OverviewAs the Assistant General Manager, you will work alongside the assistant General Manager to lead, inspire, and empower a skilled team to deliver outstanding service and experiences. In this role, youll set the example for excellence, addressing issues proactively, engaging customers with unique and memorable...


  • York, United Kingdom BRAMAH HR LTD Full time

    Job Title: Assistant General Manager Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Role Overview As the Assistant General Manager, you will work alongside the assistant General Manager to lead, inspire, and empower a skilled team to deliver outstanding service and experiences. In...


  • York, United Kingdom Survive Full time

    **Income Generation Manager** **Salary**: £30,000 pro rata Part time - Up to 20 hours per week Home based - occasional travel to Survive office in York (plus occasional travel across North Yorkshire) Do you want to help survivors of sexual violence rebuild their lives? This is a new position funded by The National Lottery. Due to increased demand for...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    As a seasoned General Manager, you will be responsible for driving the success of our boutique hotel in York. With its rich history and cultural significance, this is an exciting opportunity to join a dynamic team and contribute to the growth and development of the business.SalaryWe are offering a competitive salary of £60,000 - £80,000 per annum,...


  • York, York City, United Kingdom BRAMAH HR LTD Full time

    Job SummaryWe are seeking an accomplished leader to join our team as Assistant General Manager. This exciting opportunity offers a unique blend of challenge and reward, with a focus on excellence in customer service and operations management.


  • York, York City, United Kingdom The Judges Lodging Full time

    Looking for a new challenge in the hospitality industry? We have an exciting opportunity for a Deputy Manager to join our team at The Judges Lodging.As Deputy Manager, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our busy inn. Your responsibilities will include:Working closely with the General...

  • General Manager

    2 days ago


    York, Yorkshire, United Kingdom Pho Full time

    We invite you to join Pho.Do you have the right skills and experience for this role Read on to find out, and make your application.And come be part of this stylish and lively restaurant brand. Were looking for a cool energetic General Manager to lead our team in Pho YorkThis is for a General Manager who knows their stuff, gives a sh**t about this crazy...


  • York, York City, United Kingdom Peaks & Dales Recruitment Full time

    Restaurant Opportunity:We are seeking an experienced General Manager to join our team at a stunning award-winning restaurant and small hotel in North Yorkshire. As a key member of our team, you will be responsible for managing the day-to-day operations of the restaurant, ensuring exceptional service and quality food.Responsibilities:Manage the restaurant's...


  • York, United Kingdom The Judge's Lodging Full time

    We are seeking an experienced Deputy Manager to join our busy Inn at The Judge's Lodging.The successful candidate will be responsible for assisting the General Manager in delivering exceptional hospitality and managing the day-to-day operations of the business.As a key member of our leadership team, you will be expected to maintain high standards of quality...


  • York, York City, United Kingdom The Judges Lodging Full time

    The Judges Lodging is searching for an ambitious and results-driven Deputy Manager to join its leadership team.This exciting opportunity offers a challenging and dynamic work environment, where you will have the chance to develop your skills and contribute to the success of our busy Inn.Your primary responsibilities will include:Collaborating with the...


  • York, United Kingdom AWD online Full time

    Restaurant General Manager who has experience leading and developing a team in an operational and fast-paced environment with excellent communication and organisational skills is required for a well-known, restaurant chain based in York, North Yorkshire. ALL INDUSTRY MANAGEMENT EXPERIENCE CONSIDERED The companys Restaurant General Managers (RGM) bring a...


  • York, York City, United Kingdom Hickory's Smokehouse Full time

    We are looking for a seasoned Restaurant General Manager to oversee daily operations at our busy smokehouse. As part of our senior management team, you will be responsible for maintaining high standards of food quality, customer service, and team performance.Benefits:A competitive salary of up to £41,000 per year including Tip Jar.25% discount for you and 5...