Customer Service Manager

5 days ago


Manchester, United Kingdom Gategroup Full time

Customer Service Manager – Aviation Catering We're looking for someone who gets it. Someone who understands that when an airline serves 30,000 meals a day, there's no room for "nearly" or "almost". You'll need sharp elbows, a cool head, and the kind of aviation supply chain knowledge that only comes with experience. The role: You're the bridge between our operation and the airlines. Daily customer calls, monthly safety reviews, meal evaluations, and investigating everything from delays to foreign object reports. You'll own the customer KPIs, manage temperature logs, MDC audits, CAA inspections, and drive improvements that stick. This is a 7-day operation – aviation doesn't sleep. What you'll actually be doing: You'll be the bridge between our operation and the airlines we serve. Think daily customer calls, monthly safety reviews, and being the person everyone turns to when a query lands or something needs fixing fast. You'll own the customer KPIs, manage meal evaluations, investigate everything from delays to the foreign object reports, and keep all departments singing from the same hymn sheet. Temperature logs, MDC audits, CAA inspections, crew feedback – it all comes through you. You'll brief teams, spot problems before they become disasters, and drive the kind of improvements that actually stick. You'll collaborate and rotate through different depa...



  • Manchester, United Kingdom Eco Assets Manager Full time

    **Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...


  • Manchester, United Kingdom DF Capital Full time

    At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 130, serves thousands of customers across the UK, transforming savings into new opportunities for...


  • Manchester, United Kingdom Compliance Manager - Facilities Management Full time

    OverviewWe are currently recruiting on behalf of a global property consultancy for a Building Manager to lead the on site teams at a commercial asset in Manchester. The main purpose of the role is supervising all aspects of the day to day running and maintenance of the property under your control and ensuring the immediate supervision of staff and...


  • Manchester, United Kingdom DF Capital Full time £60,000 - £90,000 per year

    At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 130, serves thousands of customers across the UK, transforming savings into new opportunities for...


  • Manchester, United Kingdom Premier Group Full time

    ROLE- Technical & Administration Manager LOCATION- Manchester TERM- Permanent SALARY- £40,000 - £55,000 per annum dependent on experience My client works within the Engineering sector, and they are looking to take on a Technical & Administration Manager, on a permanent basis. The Technical & Administration Manager will ideally have the following...


  • Manchester, New Hampshire, United Kingdom Premier Group Full time £40,000 - £55,000 per year

    ROLE- Technical & Administration ManagerLOCATION- ManchesterTERM- PermanentSALARY- £40,000 - £55,000 per annum dependent on experienceMy client works within the Engineering sector, and they are looking to take on a Technical & Administration Manager, on a permanent basis.The Technical & Administration Manager will ideally have the following attributes:Any...


  • Manchester, United Kingdom gategroup Full time

    Customer Service Manager – Aviation Catering We're looking for someone who gets it. Someone who understands that when an airline serves 30,000 meals a day, there's no room for "nearly" or "almost". You'll need sharp elbows, a cool head, and the kind of aviation supply chain knowledge that only comes with experience. The role: You're the bridge between our...


  • Manchester, United Kingdom gategroup Full time

    Job DescriptionCustomer Service Manager – Aviation CateringWe're looking for someone who gets it. Someone who understands that when an airline serves 30,000 meals a day, there's no room for "nearly" or "almost". You'll need sharp elbows, a cool head, and the kind of aviation supply chain knowledge that only comes with experience.The role:You're the bridge...

  • Senior Manager

    2 weeks ago


    Manchester, United Kingdom AQA Education Full time

    Senior Manager - Customer Services At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen. Permanent Manchester Salary : 53000 - 61000 Hybrid Working Are you ready to lead a high-performing...


  • Manchester, England, United Kingdom DF Capital Full time £40,000 - £60,000 per year

    At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 130, serves thousands of customers across the UK, transforming savings into new opportunities for...