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Purchase Ledger Query Clerk

3 months ago

Stretford, United Kingdom NC Associates Full time

Purchase Ledger and Procurement Clerk/ Query Resolution/ Supplier Relationship Management/ Basic Salary + Bonus/ Hybrid Working (2 Days WFH) / Excellent Benefits

Purchase Ledger and Procurement Clerk Key Information

Salary: £25000 + Bonus

Hybrid Working (2 Days WFH)

Excellent Benefits

Industry Leading Business

Purchase Ledger and Procurement Clerk Role Overview

NC Associates are working with an industry leading client who due to an internal promotion require an additional Purchase Ledger and Procurement Clerk to join their Supplier Query Management Team. This position will support the wider Finance Team and Payables function in a varied capacity. This is an ideal opportunity for somebody with excellent relationship building, analysis and query resolution skills. Understanding of Purchase ledger and procurement processes is highly advantageous.

The successful candidate will be working as part of a friendly team in a client focussed organisation and so the ability to work effectively to achieve team targets is essential.

Purchase Ledger ad Procurement Clerk Responsibilities

  • Resolution of queries and discrepancies relating to; procurement, supplier management and finance.
  • Collaborating with internal stakeholders to research, analyse, and identify root causes of procurement problems to reach a suitable resolution.
  • Act as a point of contact for escalated supplier queries, demonstrating exceptional communication and problem-solving skills in line with company SLA’s.
  • Collaborate closely with the wider Finance and Accounts Payable Teams and site managers to resolve complex queries, ensuring accurate documentation is maintained.
  • Coordinate with internal stakeholders to ensure the effective communication and resolution of interdepartmental issues.
  • Analyse supplier query trends and patterns to identify recurring issues and proactively address them.
  • Generate regular reports and dashboards to provide insights into query resolution performance and trends.
  • Identify and communicate process inefficiencies and areas for improvement within the query resolution process and wider transactions Team.
  • Propose and support the implementation of solutions to streamline and enhance query resolution procedures.
  • Monitor and track key performance metrics to measure personal and team effectiveness, discuss and implement necessary improvements as required.
  • Support the wider Payables team with invoice processing as and when required.
  • Manage any Purchase Order queries, ensuring that all processes relating to Purchase Orders have been upheld.

Purchase Ledger and Procurement Clerk Required Experience:

  • Previous experience in a Purchase Ledger, Query Resolution or Procurement focused position.
  • Previous experience of working within a fast paced and target driven business is highly advantageous (ideally within a larger business environment)
  • Strong analytical and problem-solving abilities, with the capability to analyse data, identify trends, and make data-driven decisions. 
  • Excellent computerised systems and Excel abilities.
  • A detail-oriented approach with strong organisational and time management skills.
  • Exceptional verbal and written communication skills, including the ability to effectively communicate complex procurement concepts to internal and external stakeholders at all levels.
  •  Excellent interpersonal and conflict resolution skills with the ability to build and maintain strong relationships with internal and external stakeholders and cross functional teams.
  • Proven ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
  • The ability to work under pressure in a fast paced environment to meet tight deadlines.
  • A motivated and positive approach to tasks and duties with the ability to work effectively as part of a team and independently.

If you have the skills and experience above or have previously worked in a client focused query resolution capacity, I am very keen to speak with you. Please call Rosie on or send your CV directly to

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.