Hospitality Supervisor Monday Friday

As a Hospitality Supervisor you would be working closely with your Manager based on site in one of our iconic venues supporting the operations team talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.The Catering team will build strong relationships with their clients understanding a brief and executing every detail with continuous quality and a human touch.Key Responsibilities:Team Leadership: Provide leadership and guidance to catering staff including scheduling training and performance management.Event Coordination:  Support Coordinate aspects of catering events including setup execution and breakdown ensuring adherence to client specifications and company standards.Customer Service: Maintain a high level of customer satisfaction by addressing inquiries resolving issues promptly and supporting catering orders. Sales: Using initiative to maximise sales Ensuring you can provide our customers with the appropriate knowledge of food items sold throughout. Quality Control: Oversee food presentation ensuring quality and consistency adhering to food safety and sanitation guidelines. Keeping the catering areas and service counters clean and fully stocked. Monitoring the stock in the ambient chilled and hot service points to keep in line with BaxterStorey health & safety food guidelinesCost Management: Monitor catering expenses including labor supplies and equipment and implement cost-saving measures where applicable.Compliance: Ensure compliance with health and safety regulations company policies and local ordinances at all catering locations.Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and service quality.Other Duties: Assist in stocktaking as required. To communicate with the service management team to ensure replenishment orders are placed in a timely and efficient manner Qualifications :  Excellent communication skills internally and externally.Supportive team player.Ability to work under pressure.Takes the initiativeTo provide excellent customer service.The ability to work autonomously or within in a team.Being able to adapt to different working conditionsAlways having a positive attitudeTo be able to solve any customer service-related problem.Additional Information : 29000Monday to Friday28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days grandparent leave.24 weeks enhanced maternity leave.Secondary career leave.Wedding/commitment day leave.Free meals on shift.Bespoke training and development opportunitiesApprenticeships opportunities for all experience levelsPension and life insurance.Discounts available from Perkbox app from high street shops to holidays & cinema.Wellbeing hub.Access to employee assistance programme.Cycle to work scheme.Here at BaxterStorey we have an exciting opportunity for experienced and highly motivated Event &  for our highly prestigious client in the heart of the City.  This role would suit an individual who thrives working in an inclusive value-driven dynamic and entrepreneurial environment.This facility will host 2000 employees offering a food hall style restaurant premium sandwich & beverage bar concept and an unmanned retail outlet.In addition there is an onsite 70 Bedroom Hotel 300 Capacity Conference Centre and a variety of different meeting rooms/spaces across campus. For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.Join us and be part of the food revolutionFind out more about us at Remote Work : NoEmployment Type : Full-time Key Skills Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management Experience: years Vacancy: 1