Account Manager
7 hours ago
Our Leicester based Retail POS client’s are looking for an Account Manager to join them in a full time and permanent role.
The successful candidate will have worked in the Retail POS industry, ideally as an Account Executive or in a supporting role and are ready for the next step into Account Management, working with a team but taking ownership for a variety of clients both UK & globally- covering beverages, cosmetics, and health & beauty.
Working as part of a great team to continually deliver the best possible experience and exceeding clients expectations and visons.
The role
- Working with internal teams and collaborating to manage the end to end process from design to delivery/installation.
- Provides clear and concise client briefs that meet the clients need, budget and company objectives
- Providing excellent level of customer service – multiple clients/accounts – face to face, verbally, email
- Working on retention and growth of allocated accounts
- Building and maintaining relationships
* Keeping client fully informed of project status with regular updates
* Providing client with ideas/solutions
* Raising and reporting any concerns, managing expectations
The person
- Previous Retail POS/Client Management Experience.
- Demonstrable experience of retail install
- Proven ability to develop and build trusted working relationships.
- Relevant client facing experience across multiple accounts.
- Must be able to communicate effectively and work well as a team.
- Must be extremely organised and adaptable -able to manage multiple projects
- Self-motivated and able to acclimate into a fast-paced, dynamic environment.
- Passionate about providing a high level of customer service
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