Business travel consultant

2 weeks ago

London, United Kingdom C&M Travel Recruitment Full time

Senior business travel consultant(music and entertainment) Required for this expanding TMC to work on a hybrid basis with one/two days in the office. Music or entertainment experience is a must as well as strong sabre. Salary between 35k to 40k plus benefits including 25 days holidays, pension and up to 5% bonus . Senior business travel consultants(music and entertainments) duties-Complete travel arrangements for music and entertainment clients including air, ground and hotel reservations. Must be comfortable performing exchanges and refunds.-Respond to client enquiries and concerns with a sense of urgency.-Independently review client reservations for accuracy and quality; proactively correct errors-Conduct all business in line with standard procedures. Take 100% ownership of duties and ensure all admin is kept up to date, and client expectations are exceeded.-Maintain ownership of each client record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction-Research and provide solutions to any travel-related problem clients may experience; partner with supervisor and peers to correct errors and ensure they are not repeated-Maintain awareness of all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangementsBusiness travel consultants skills required-Experience in handling film, TV and/or music travel is a must-At least 3 years of experience in travel handling domestic and international travel-SABRE skills ideally, but they will cross train-Strong customer service skills -Experience with high end - high demand travellersAdditional information-25 days holidays, pension, fam trips, Perkbox, smart health, dental insurance etc, 5% bonus, hybrid or homebased If you are interested in the above role please apply online or send your cv to quoting DT59134

Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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