Business Travel Support Consultant

1 month ago


London, United Kingdom Platinum Travel Recruitment Ltd Full time
We are seeking an experienced Business Travel Support Consultant to join a highly successful travel company. The primary function of this role to service client travel requests, accurately, efficiently. The
Business Travel Support Consultant role is ideal for a business travel support professional seeking something different in which career progression is on offer.
Remote role with the opportunity to visit the London office once a month.
Business Travel Support Consultant Duties:
* Guide travel consultants through procedures by offering training / support.
* Become an internal ‘Dolphin’ champion, providing support and training to consultants on the Dolphin mid office software.
* Service client travel requests ensuring best value for client adhering to company policy in a timely manner, offering expert advice in all aspects of business travel.
* Process any administrative task or query promptly and accurately.
* Attend client and supplier functions when and if required, to develop and maintain good relationships.
* Answer Dolphin queries and support agents with Dolphin issues.
* Answer and refer ATOL related enquiries.
Business Travel Support Consultant - Essential Requirements:
• Business travel experience is essential
• Excellent Galileo skills including strong fares & ticketing knowledge (published and net fares) cross training provided if applicant has Amadeus or Sabre.
• Good British & European Rail knowledge including Evolvi / Voyages SNCF
• Good administration skills
• Good fares knowledge, qualified to a minimum level of British Airways Fares 2
• ATOL and Package Travel Regulations knowledge
• ITX fare knowledge & FIT hotel contract knowledge
• Ability to create dynamic packages.
Generous salary along with bonus, dental, pension, perkbox, healthcare and many other benefits.
Please note due to the sheer volume of applications only suitable candidates will be contacted for this role. If you have not heard from us within 7 days unfortunately your application has been unsuccessful on this occasion

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