Head of Programmes

3 days ago

London, United Kingdom SOPHIE HAYES FOUNDATION Full time

Purpose of the post
It is a pivotal time at Sophie Hayes Foundation. Our strategy ‘Sustainable Freedom from Modern Slavery’ has launched and the charity is in a period of exciting transformation. This role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence, and a positive future.


You will focus on our new strategy to adapt and grow our programming with survivor voice at its heart. You will retain the existing programme’s core strengths whilst making it able to pivot and respond to need, reaching survivors where they are and supporting them to where they want to be.


You will be a key member of the leadership team and will lead our survivor service delivery and Programme team to deliver outstanding support and training for our participants.

Responsibilities

Programme
• Lead on objectives to adapt Sophie Hayes Foundation service delivery and programming to meet survivor need, in line with new organisational strategy.
• Lead on trialling and implementation of new charity services and programmes.
• Lead monitoring, evaluation, and impact work for the Programme, working with the Development team on timely and quality reporting, sharing learnings and embedding them throughout the organisation.
• Implement best practices whilst managing appropriate levels of risk and safeguarding across all Employability Programme functions.
• Lead development of Programme partnership relationships, especially referral and placement partners.
• Work with Finance Manager to oversee resource purchasing, develop and manage programme budgets in line with funding and Foundation reporting.
• Work with the Development Team to seek out and pursue funding for survivor programming and new/continued service delivery.
• Identify roles and responsibilities that could be delegated to volunteers to maximize their support.

Policy
• Seek out learnings and updates on the MSHT sector to be shared throughout the team and the organisation.
• Feed these learnings into Policy & Advocacy work developing under the new organisational strategy.
• Ensure Programme adaptation and new services are sufficiently contextualised within sector updates and learnings.
• Build and maintain strong partnerships across the wider Anti-Slavery networks, including NGOs, referral partners, educational institutes, etc.

Leadership
• Lead and manage the Programme team, including regional Programme Coordinators. Provide day-to-day line management of the talented team, as well as pastoral support, mentoring, and development. Manage and lead the team's current and new workstreams.
• Manage Programme budgets, including allocation and purchasing of resources, feeding into annual organisational and bid budgeting processes.
• Play a key role within a small, dynamic, and collaborative leadership team alongside the CEO and Head of Operations, contributing to organisational and strategic decision-making and Board reporting.
• Collaborate closely with the Head of Operations on learning and development related to Programme and integration of survivor empowerment into service delivery.
• Ensure a personal, professional, and departmental commitment to continuous improvement.
• Represent Sophie Hayes Foundation with colleagues at meetings and events with external stakeholders, which may include deputising for other senior colleagues.
• Act as Designated Safeguarding Officer; manage individual safeguarding cases including making decisions and referrals to external agencies, managing records, keeping updated with safeguarding law, best practice, and emerging trends and themes in safeguarding, contributing to broader safeguarding work (e.g., policy).
• Other duties which may arise under the implementation of the new strategy, as directed by the CEO.


Skills & behaviours
• Significant experience of successful programme delivery and management and people management in the UK charitable sector.
• Educated to degree level or equivalent, or the ability to demonstrate competence through experience.
• Ability to develop programme strategies and translate them into plans and budgets for all aspects of the Programme.
• Experience with managing and reviewing risk.
• Skilled in cross-cultural management.
• Commitment to empowering women survivors of modern slavery.
• Experience of working with vulnerable groups.
• Experience of proactively researching and engaging current and prospective partners.
• Organised, detail-oriented with experience of working to, and meeting KPIs.
• Outstanding communication skills and the ability to tailor written and verbal content and style to a range of audiences.
• Ability to work under pressure and deliver outcomes to tight deadlines.
• Ability to work on own initiative as well as a key member of a team.
• Flexible and proactive approach, with an enthusiasm and drive to make things happen.

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