Business Analyst

1 month ago

Glasgow, United Kingdom Venesky Brown Full time

Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit 2 x Business Analysts until the 31st of March 2025 on a rate of £400-£450/day (Outside of IR35). These roles will be based onsite in Glasgow.

Responsibilities:


- Lead workshops and meetings to gather, document, and refine requirements from diverse groups of stakeholders / business users.

- Develop clear, detailed process maps using the organisation’s preferred modelling tool to document current and future processes, using best practices in process design and modelling standards.

- Analyse business processes and gather requirements through workshops, interviews, and research. Produce detailed, well-organised business requirement documents (BRD), user stories, and functional specifications that align with project objectives.


Essential Skills:


- Proven ability to lead workshops, manage group dynamics, and bring stakeholders to consensus.

- Proficiency with tools such Visio or ENGAGE for creating process diagrams and visual flows. Familiarity with BPMN is a plus.

- Strong analytical skills to translate business requirements into actionable project deliverables.

- Excellent verbal and written communication skills, with the ability to present complex ideas to both technical and non-technical audiences.

- Understanding of Agile principles and experience working in Scrum or Kanban teams. Ability to create clear, concise user stories and manage a backlog.

- Practical knowledge of ServiceNow modules, particularly ITSM, CSM, or ITOM, is a plus.

- A logical approach to identifying issues and implementing solutions.

- Ability to build and maintain effective working relationships with cross-functional teams.

- Precision and accuracy in documentation, with a focus on quality and clarity.

- Flexibility to adapt to changing project needs and stakeholder priorities


Desirable Skills:


- Degree in Business, Information Technology, or a related field.

- Professional certifications such as Certified Business Analysis Professional (CBAP), Scrum Master Certification are a plus.

- 3+ years of experience in a Business Analyst role, ideally within IT, customer service, or service delivery environments.


  • If you would like to hear more about these opportunities please get in touch.

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