Customer Service Development Manager
7 days ago
Your new company A leading Insurance organisation based in Bradley Stoke, Bristol Working Pattern 35hrs a week Monday to Friday, every 6 weeks a Saturday shift (day to take in lieu) Your new role Use KPIs and targets to track progress across the team of 100+ agents. Implement 1-to-1 training plans to develop customer service skills of individual team members. Provide advice and insights into methods which are leading to overall performance success. Host huddles and team discussions to analyse team understanding of their role. Implement changes based on customer feedback and call insights. What you'll need to succeed Experience within a coaching capacity, this doesn't have to be sales or customer service focused. Ability to lead on a 1-to-1 and larger scale basis. Able to support new starters through beginners training. Confident in managing senior members on how to improve further or implement changes to their routine. Sales, Contact centre, or helpdesk experience is a bonus. What you'll get in return Bonus scheme with potential to earn up to 30% monthly Free shares awarded to all employees Free onsite parking and electric vehicle charging points Car salary sacrifice scheme Generous holiday allowance of 23 days plus bank holidays, rising to 25 with service Pension contributions matched up to 6.5% and life cover up to four times your salary 24/7 confidential wellbeing support for you and your family...
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Customer Service Representative
5 days ago
Bristol, United Kingdom DEVELOPMENT FOCUS LIMITED Full time**About Us**: We pride ourselves on delivering exceptional customer experiences while driving sales growth. Our dynamic team is expanding, and we are looking for a Customer Service Representative who thrives in a fast-paced environment and is passionate about sales and marketing. Join our innovative team and help us build lasting relationships with clients...
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Business Development Manager
2 days ago
Bristol, Bristol, United Kingdom The Workforce Development Trust Full time £42,500 - £65,000Job Title: Business Development ManagerDepartment: iCQ AwardsLocation: Bristol Office, with hybrid working available Pay Scale £42,500 to £65,000 Expected OTEContract: PermanentHours: Full Time (37.5 hours per week)iCQ Awards iCQ Awards are a regulated awarding organisation, delivering over 200 regulated qualifications, an end-point assessment (EPA)...
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Business Development Manager
2 weeks ago
Bristol, United Kingdom The Workforce Development Trust Full timeJob Title: Business Development ManagerDepartment: iCQ AwardsLocation: Bristol Office, with hybrid working availablePay Scale £42,500 to £65,000 Expected OTEContract: Permanent Hours: Full Time (37.5 hours per week)iCQ Awards iCQ Awards are a regulated awarding organisation, delivering over 200 regulated qualifications, an end-point assessment (EPA)...
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Customer Service Development Manager
2 weeks ago
Bristol, United Kingdom hays-gcj-v4-pd-online Full timeYour newpany A leading Insurance organisation based in Bradley Stoke, Bristol Working Pattern35hrs a weekMonday to Friday, every 6 weeks a Saturday shift (day to take in lieu) Your new role Use KPIs and targets to track progress across the team of 100+ agents.Implement 1-to-1 training plans to develop customer service skills of individual team...
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Customer Experience and Systems Manager
3 weeks ago
Bristol, United Kingdom Southmead Development Trust Full timeJob DescriptionJOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVEWe are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage...
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Customer Service Manager
1 week ago
Bristol, United Kingdom Ashton Gate Full timeJoin to apply for the Customer Service Manager role at Ashton Gate As the Customer Service Manager you will be responsible for managing the Bristol Sport Supporter Services team to deliver ticket sales, respond to enquiries and fulfil ticket and membership sales. You will need to support and motivate your team to deliver excellent customer service as well as...
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Customer Service Manager
7 days ago
Bristol, United Kingdom Bristol Sport Full timeAs the Customer Service Manager you will be responsible for managing the Bristol Sport Supporter Services team to deliver ticket sales, respond to enquiries and fulfil ticket and membership sales. You will need to support and motivate your team to deliver excellent customer service as well as looking for opportunities to meet the wider team’s Key...
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Customer Service Manager
2 weeks ago
Bristol, Bristol, United Kingdom Ashton Gate Full time £25,000 - £38,000 per yearAs the Customer Service Manager you will be responsible for managing the Bristol Sport Supporter Services team to deliver ticket sales, respond to enquiries and fulfil ticket and membership sales. You will need to support and motivate your team to deliver excellent customer service as well as looking for opportunities to meet the wider team's Key Performance...
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Print Customer Service Manager
2 days ago
Bristol, United Kingdom Harrison Scott Associates Full timeJob Title: Print Customer Service Manager Salary: circa £40k pa Location: Bristol Reference: J79222 Contact: Telephone: 0207 838 9695 Categories: , , , An opportunity has arisen to work for a fast growing litho & digital printing company based in the Bristol area. If delivering exceptional customer service is what you do best, then this is the role for you....
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Customer Service Team Leader | Develop
2 days ago
Bristol, United Kingdom Diligenta Full timeA leading service provider in the UK is seeking a Team Leader to motivate and manage a team of Customer Service Representatives. The successful candidate will be responsible for overseeing performance, planning team resources, and driving results to improve customer service quality. This role comes with opportunities for personal and career development...