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Quality Administrator

2 months ago

Uxbridge, United Kingdom Ritz Recruitment Ltd Full time

My client is currently recruiting for a Quality Administrator to join their team based in Uxbridge. Having been operating for over 30 years, they understand real organisational needs. This role is full time, and permanent and you will be working alongside a team of 3 quality administrators.

The purpose of the role:

To deal with client complaints and non-conformances and carry out activities to improve the organisations compliance with internal and external quality standards and legal requirements.

Reporting to the Quality Manager this role is responsible for the management of relationships with clients.

Areas of Responsibility:

•              Recording all Client and Supplier NC’s

•              Updating the departments secondary measures

•              To investigate and resolve complaints relating to non-conforming product & services.

•              To investigate and resolve non-conformances (NC’s) raised by the Inspection Department

•              To liaise with customers and with suppliers about NC’s to rectify paperwork discrepancies / omissions