Customer Service Coordinator

7 days ago

Greater Manchester, United Kingdom Nationwide Specialist Services Full time

Customer Service Coordinator at The NSS Group Part of NSS Maintenance27000 per annumAbout the Job: This isnt your typical desk-based role. As a Customer Service Coordinator youll be at the heart of our operations building lasting client relationships solving problems in real time and supporting the smooth delivery of projects across the UK.Your job will include: Accepting and processing work orders with accuracy and efficiencyBuilding strong long-term relationships with a small portfolio of clientsScheduling and coordinate reactive jobs and managing client enquiriesSupporting our field operatives to ensure smooth service deliveryBuild internal relationships with different departments What well give you:Free onsite parking and refreshments in a sociable supportive office25 days annual leave bank holidaysDay off for your birthdayafter length of serviceMonthly Reward & Recognition Scheme with retailer vouchersTradePoint Card 10% off at B&QEye care vouchersMedicash health plan giving access to discounts on dental health screening gym memberships retail and moreReferral bonus schemeReal opportunities to progress and develop within the companyWhat we are looking for: Proven experience in a similar role ideally within construction or the building industry Strong PC skills and confidence in learning new systems A sharp eye for detail and strong organisational skills Excellent communication and interpersonal abilities The ability to prioritise effectively and manage competing demandsThe Process:To ensure fairness in our hiring process were working with our virtual recruitment assistant. After applying youll be invited to a 1520 minute chat-based interview with Hubert. Please complete it as soon as possible.Interview Tips: Read this quick guideAbout NSSNSS Maintenance is a nationwide working-at-height contractor delivering planned and reactive building fabric maintenance and refurbishment for the commercial retail and industrial sectors.We operate all over the UK and directly employ over 600 colleaguesacross the NSS Group. With ambitious but realistic growth plans were a business on the rise.We live and breathe our values and were looking for people who do the same.IND1 Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Full Time Experience: years Vacancy: 1

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