Customer Service Advisor

1 month ago


Brighton, United Kingdom Page Personnel Secretarial & Business Support Full time

A Part Time Customer Service Advisor is sought to provide exceptional service and support within the property sector. The role involves managing customer enquiries, providing information on services, and ensuring a high level of customer satisfaction.

Client Details

The firm is a well-established property company in Brighton.

Description

As a Part Time Customer Service Advisor your responsibilities will include:

  • Responding promptly to customer enquiries via phone, email, or face-to-face meetings.
  • Providing accurate information about the company's services.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits and following up to ensure resolution.
  • Keeping records of customer interactions, transactions, comments, and complaints.

Profile

A successful Part Time Customer Service Advisor should have:

  • Excellent communication skills.
  • A knack for problem-solving.
  • A positive, patient, and friendly attitude.
  • Strong computer skills, including Microsoft Office Suite.

Job Offer

  • An hourly salary rate of approximately £12 - £14 per hour
  • A professional and supportive work environment.
  • Opportunities for personal and professional growth.
  • Part Time Hours


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