Shipping Administrator

2 weeks ago

Wetherby, United Kingdom Reed Full time
Shipping Coordinator
  • Location: Wetherby
  • Salary: Up to £28k per annum
  • Job Type: Full-time

We are seeking a Shipping Coordinator to join our award-winning manufacturing company, which produces high-quality, commercial products to clients worldwide. As part of growth, we are looking for an experienced individual to handle shipping, order processing, product planning, and customer service duties within a friendly team.

Day-to-day of the role:
  • Review client orders against estimates, ensuring all finishes and prices are correct, and place orders with manufacturers.
  • Acknowledge customer orders and generate all necessary invoices, packing notes, and documentation in compliance with export regulations.
  • Arrange dispatch with appropriate carriers and manage the negotiation.
  • Liaise with carriers regarding customs clearance for goods.
  • Provide order confirmations to clients, including anticipated delivery and installation dates.
  • Respond to client emails, advising on lead times and other queries.
  • Assist with shipping and produce required documentation.
  • Coordinate with business locations worldwide to schedule deliveries and arrange installation.
  • Contact clients post-installation for feedback.
  • Participate in product knowledge training sessions.
  • Attend meetings with other company functions to perform duties and aid business and organisational development.
Required Skills & Qualifications:
  • Experience in a similar role with shipping/export expertise.
  • Excellent customer service skills.
  • Strong time management and prioritisation abilities.
  • Familiarity with export regulations and documentation.
  • Proficiency in negotiating commercial arrangements.
  • Effective communication and liaison skills for coordinating with international locations.
Benefits:
  • Competitive salary based on experience.
  • Opportunity to work with a dynamic and growing team.
  • Engaging role with international scope and client interaction.

Apply today

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