Customer Service Advisor
1 month ago
Zhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group.
We are Zhouli Group’s European production site and we encompass all facets of our product including laboratory research and development, ink production and the commercial coating of film, all of which is distributed globally.
We are currently recruiting for a Customer Service Advisor to support our expanding sales team.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Maintain accurate records of customer interactions and transactions in the ERP system
- Collaborate with other departments to ensure customer satisfaction and problem resolution
- Upsell products or services to customers when applicable
- Manage all web orders and ensure timely despatch with appropriate delivery agent
- Follow company policies and procedures to ensure consistent service delivery
Qualifications:
- Fluent in English, both written and verbal
- Strong communication skills to effectively interact with customers
- Previous experience in customer service or related field is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills to address customer concerns effectively
- Sales or telemarketing experience is a bonus
We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Please note that only suitable candidates will be contacted for further consideration.
-
Customer Service Advisor
1 week ago
Turriff, United Kingdom Zhuorim TTR UK Full timeZhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group.Have you got...
-
Customer Service Advisor
1 month ago
Turriff, United Kingdom Zhuorim TTR UK Full timeZhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group.We are Zhouli...
-
Customer Service Advisor
1 month ago
Turriff, United Kingdom Zhuorim TTR UK Full timeZhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group.We are Zhouli...
-
Customer Service Advisor
4 weeks ago
Turriff, United Kingdom Zhuorim TTR UK Full timeZhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli Group. We are...
-
Customer Service Advisor
3 weeks ago
Turriff, United Kingdom Zhuorim TTR UK Full timeJob DescriptionZhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli...
-
Customer Service Advisor
1 week ago
Turriff, Aberdeenshire, United Kingdom Zhuorim TTR UK Full timeJob Description Zhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli...
-
Customer Service Advisor
4 days ago
Turriff, Aberdeenshire, United Kingdom Zhuorim TTR UK Full timeJob Description Zhuorim TTR UK manufactures and distributes wax, wax resin and resin thermal transfer ribbons (TTR) as well as producing magnetic ink character recognition (MICR ribbon) and other specialised printing products. We are owned by Zhuoli Imaging Technology Co. Ltd, a privately owned Chinese company and we are the latest addition to the Zhouli...
-
Visitor Services Supervisor
4 weeks ago
Turriff, United Kingdom The National Trust for Scotland Full timeDo you have a passion for delivering five-star hospitality and events, in one of the most breathtaking buildings in Scotland? Fyvie Castle has a rich history of providing outstanding hospitality and we are looking for an experienced and talented Functions and Events manager to join the team and continue this tradition. **Set within extensive grounds, this...
-
Temporary Delivery Driver
3 weeks ago
Turriff, United Kingdom Frontier Agriculture Full timeAn exciting opportunity has arisen to work for one of the UK's best workplaces as measured by the Great Place to Work Institute. Based at our Turriff site we are currently looking to recruit a Delivery Driver to join our business on a full-time temporary basis through the harvest time (May to end of July). The successful individual will be carrying out...
-
Plant Mechanic
4 weeks ago
Turriff, United Kingdom Clark mechanical services ltd Full timeClark Mechanical Services ltd Require an experienced commercial/plant mechanic for a mixture of workshop and mobile repairs. (A semi skilled applicant would be considered dependant on previous experience) This role will include working on a large range of plant machinery, forklifts, and HGVs. This position may suit a time served Agri/Plant/HGV mechanic...
-
Roadside Assist Mechanic
2 hours ago
Turriff, United Kingdom The AA Full timeCompany description Start your journey today; join the AA. Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged...
-
Telesales - Agricultural Commodities
4 days ago
Turriff, United Kingdom RECRUITMENTiQ Full timeRECRUITMENTiQ is working in partnership with one of the UK’s leading animal feed manufacturers. The company’s core business is the supply of livestock feed plus a retail division of 21 retail stores. Do you have experience in telesales, sales or sales trading? Do you enjoy interacting with other people and have an outgoing confident personality? We...
-
Postperson with Driving
7 days ago
Turriff, United Kingdom Royal Mail Full timeDelivery Postie with Driving Job reference: 311768 Location: Turriff Delivery Office, AB53 4EA Job type: Fixed Term contract Hours: 24 hours per week, working 4 days across Monday - Saturday, working between 09:00 and 15:00 There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time...
-
Postperson with Driving
5 days ago
Turriff, United Kingdom Royal Mail Full timeDelivery Postie with Driving Job reference: 311765 Location: Turriff Delivery Office, AB53 4EA Job type: Permanent contract Hours: 30:00 hours per week, working 5 days across Monday - Saturday, working between 09:00 and 15:00 There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect...
-
Care Coordinator
4 weeks ago
Turriff, United Kingdom Appcastenterprise Full time**Salary**: £24k per year + Benefits + Pension **Reference**: 017/11/22 **Care Coordinator -Turriff AB53 4AG** **Salary - £24,000** City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and...
-
Sales Administrator
6 days ago
Turriff, United Kingdom Jera IT Full time**Role of the Department**: Sales will act as leaders to driving business for Jera. Through implementation of their in depth understanding of the companies’ offerings, values, and target market, this department will thrive in driving sales through developing initiatives and strategic planning. The team will build and maintain positive working...
-
Project Engineer
7 days ago
Turriff, United Kingdom TEXO Recruitment Full timeTEXO Recruitment are recruiting on behalf of our external client, a leader in the design and manufacture and hire of lifting, pulling, and deploying solutions. Due to company growth, our client is searching for an experienced Project Engineer to join on a full-time, permanent basis at their offices in Turriff, Aberdeenshire (hybrid). The suitable candidate...
-
Project Engineer
7 days ago
Turriff, United Kingdom TEXO Recruitment Full timeTEXO Recruitment are recruiting on behalf of our external client, a leader in the design and manufacture and hire of lifting, pulling, and deploying solutions. Due to company growth, our client is searching for an experienced Project Engineer to join on a full-time, permanent basis at their offices in Turriff, Aberdeenshire (hybrid).The suitable candidate...
-
Project Engineer
1 month ago
Turriff, Aberdeenshire, United Kingdom TEXO Recruitment Full timeTEXO Recruitment are recruiting on behalf of our external client, a leader in the design and manufacture and hire of lifting, pulling, and deploying solutions. Due to company growth, our client is searching for an experienced Project Engineer to join on a full-time, permanent basis at their offices in Turriff, Aberdeenshire (hybrid). The suitable...
-
Project Engineer
2 days ago
Turriff, Aberdeenshire, United Kingdom TEXO Recruitment Full timeTEXO Recruitment are recruiting on behalf of our external client, a leader in the design and manufacture and hire of lifting, pulling, and deploying solutions. Due to company growth, our client is searching for an experienced Project Engineer to join on a full-time, permanent basis at their offices in Turriff, Aberdeenshire (hybrid). The suitable candidate...