Revenue Operations Analyst

3 weeks ago

London, Greater London, United Kingdom Yulife Ltd Full time

We are looking for a confident and commercially minded RevOps Analyst to join our team.

YuLife is an award-winning InsurTech company and an employee benefit provider.

We're the world's first "lifestyle insurance" company. While other insurers are there for people at the point of death or illness, we engage with people every day to help them live better lives.

To do that, we've built an award-winning app that rewards people for building healthy habits. It includes the best wellbeing and digital health tools in the world.

Customers can earn vouchers from great brands like Amazon, Tesco or ASOS for doing simple things like walking or practicing mindfulness. They can even do good by planting trees or cleaning the oceans from the app.

Our clients include Tesco, Capital One and Fujitsu, and we've been ranked the #1 employee benefit in the UK on Trustpilot. More recently, YuLife was recognized by CX Insurance Awards as 'Best Insurtech 2024' and the 8th Fastest Growing Technology Company in the UK in the prestigious 2023 Deloitte Technology Fast 50.

The role:

RevOps Analyst is responsible for supporting the alignment of sales, marketing and customer success operations across the full customer life cycle to drive growth keeping all teams accountable to revenue.

We are looking for a confident, commercially minded and excellent communicator who can clearly explain data, trends, analyse and initiate creative solutions and ideas. They are able to understand and elicit relevant requirements, are able to ask 'why', and challenge assumptions in a friendly and collaborative manner.

Day to day responsibilities include, but are not limited to:
  • Optimise Sales & Marketing Technology Stack: Own and manage tools such as Cognism, HubSpot, and Gong, ensuring seamless integration, adoption, and provide meaningful insights into the customer lifecycle to drive revenue growth.
  • Marketing Channel Analytics: Assess and benchmark the effectiveness of growth channels such as paid search, SEO, and paid social. Work closely with campaign managers to refine sales and marketing strategies based on data-driven insights.
  • Leverage Data to Drive Sales and Marketing Performance: Analyse pipeline data to identify opportunities to improve conversion rates, accelerate the sales cycle, and increase cross-sell and upsell opportunities.
  • Cross-Functional Collaboration: Build strong relationships with key stakeholders across Sales, Marketing, and Finance to ensure alignment on revenue strategies and operational efficiency.
  • CRM & Territory Management: Support with maintaining Hubspot data accuracy, managing sales account territories, and forecast to ensure effective tracking.
  • KPI Tracking & Reporting: Develop and maintain dashboards to track key performance indicators across Sales and Marketing. Provide insights that support decision-making and business operations.
  • Sales Team Performance Analysis: Evaluate broker market data and individual sales team performance metrics to identify opportunities for growth and optimisation.
The ideal candidate will have:
  • Has strong analytical skills, able to identify the whole picture from the vision through to the detailed user story level.
  • Demonstrates problem-solving skills with good business sense, understanding what is commercially viable.
  • Advanced Excel skills and visualisation tools such as Tableau.
  • Ideally experienced with a CRM system e.g Hubspot
  • Familiarity with building dashboards and forecasting reports in previous roles
  • An understanding of the entire lifecycle from prospect to customer
  • Familiarity with key metrics such as close rates, payback period, Customer LTV, MQL-to-SQL Conversion rates.
What you'll get:

We like to give more than we take so here are some of our benefits:

  • Potential to earn share options
  • 6x salary life assurance
  • Health Insurance
  • Income protection
  • 3% company contribution to pension via salary sacrifice scheme
  • 25 days Annual Leave + 1 Love being Yu (e.g your birthday, moving house anything else that is for Yu)
  • Access to the YuLife app (which includes a tonne of well-being rewards, discounts and exclusive offers as well as access to Meditopia and Fiit )
  • £20 per month to a "be your best Yu" budget
  • Unlimited Monthly professional coaching with More Happi
  • Remote and flexible working
  • Currently our lovely office in Shoreditch is available if people want (and only if they want) to use it

Here at YuLife our values encompasses Love Being Yu and as a result we're committed to diversity and inclusion. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability or any other protected class.

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