Client Account Director
2 weeks ago
We're in search of an experienced Account Director to join our dynamic client services team. Our Account Directors are integral to our Client Management squad, comprised of passionate individuals dedicated to understanding our clients' business needs and challenges, collaborating to deliver exceptional outcomes. We're particularly keen on finding a performance specialist to elevate our expertise across commercial and charity sectors. The ideal candidate will showcase a track record of planning and executing successful campaigns in these domains.
However, versatility is key. We're seeking someone who shares our belief in diverse growth strategies and can operate across the funnel to generate innovative ideas. In this role, you'll establish strong client relationships, lead and develop your team, and guide the strategic direction of your accounts while championing innovation and creativity.
Your Role:
Your client portfolio will span charities, travel, and retail sectors. Acting as the primary liaison between our agency and client leads, you'll cultivate and maintain robust client relationships to ensure exceptional service delivery. Your responsibilities will include directly managing your team, ensuring deliverables meet our high standards, and serving as the main client contact. Internally, you'll manage budgets, forecast, and ensure agency resources align with contractual agreements, meeting KPIs and objectives. Additionally, you'll play a vital role in nurturing your team's growth and development, collaborating with our Head of Client Services to foster a culture of learning and progression.
Skills and Experience:
The ideal candidate will:
- Demonstrate strong leadership, earning the respect of the team while fostering approachability.
- Exhibit strategic thinking, balancing long-term vision with immediate business needs.
- Possess keen attention to detail and numerical proficiency, leveraging data to craft compelling arguments.
- Be a logical, analytical thinker, adept at providing solutions and writing strong rationales.
- Embrace creativity, exploring innovative routes to market and revenue growth.
- Communicate effectively and deliver engaging presentations.
- Cultivate a positive team dynamic and spirit throughout the agency.
- Maintain strict to-do lists, meet deadlines, and multitask effectively.
- Have a robust understanding of media terminology and concepts.
- Be well-versed in digital media and capable of holistic media mix thinking.
- Bring experience in people management and team development.
- Demonstrate commercial acumen and revenue management skills.
- Inspire clients and teams through exceptional work.
In addition to working alongside industry leaders, we offer a competitive salary, comprehensive benefits, extensive training and development opportunities, partnerships with industry experts, and a supportive team environment conducive to career growth and advancement.
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