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Community Outreach Worker

7 months ago

Bolsover District, United Kingdom Derbyshire County Council Full time

Job Details and Requirements

This is an exciting opportunity to join the Shared Environmental Health Service Team. The team as a whole deliver services to both North East Derbyshire and Bolsover District Councils, however this role, although employed by North East Derbyshire District Council, will deliver the service just to the residents of Bolsover District Council. This post is a job share role providing advice and support to residents who are struggling or need support in managing their personal circumstances.

The service will work closely with housing colleagues and support is available from colleagues undertaking the same role at Bolsover District Council and those within North East Derbyshire District Council too. The aim is to:

Provide support and assistance to vulnerable residents, or those simply needing support, using a whole person approach. Assist residents with access to information, advice and local services. Focus on financial hardship, food and fuel poverty and health and wellbeing.

The outreach approach means the role will involve visiting people in their own homes and providing detailed one to one support in assisting them with form filling, benefit checks and budgeting for instance. Building relationships with other organisations is key to maximising our reach to those in need.

About you

Experience of dealing with vulnerable customers directly, will be essential. Ideally you will be an excellent communicator and proficient at organising your own work.

The role will be based between home working and at Council offices with a need to travel throughout the district visiting customers on a regular basis.

Why work for us?

North East Derbyshire District Council is a dynamic and ambitious organisation and a great place to work. If you join our team, you will become part of a talented and dedicated workforce who take pride in delivering excellent services to our communities whilst driving economic growth and environmental sustainability for our districts. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

In return for your commitment, we can offer you

Competitive salary Working arrangements with 6am to 11pm flexitime scheme to suit the needs of the service 30 days annual leave with additional 5 days leave awarded after 5 years’ service, plus bank holidays and a Christmas closedown Fully funded professional fees Free parking at Council offices Generous local government pension scheme Discounted leisure services

Learn more about the benefits of working for us at: www.

The successful candidate will be subject to a Disclosure carried out by the DBS at the Enhanced Level.