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Analyst-Business Systems

3 months ago

Brighton, United Kingdom American Express Full time
You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

This is an exciting and dynamic position of Business Analyst in the MIS & Analytics Team that enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. The MIS and analytics in scope covers the dynamic and fast paced global credit environment including traditional credit products and new products introducing to the marketplace.

The ideal candidate will be a highly analytical individual to support reporting packages and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a key eye for detail, excellent problem-solving abilities, and a passion for leveraging data to enhance business performance.

How will you make an impact in this role?
  • Track and monitor key performance metrics across credit function to support MIS.
  • Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
  • Develop and publish periodic reports to support business objectives.
  • Link analytics and insights to ongoing strategic initiatives.
  • Utilize various data analysis tools and techniques to identify opportunities for operational & MI enhancements.
Minimum Qualifications
  • Relevant experience in Data Analytics - University Degree, certification or equivalent on the job experience.
  • SQL & Tableau skills - some trainings will be provided but a solid background in at least one of these and a proven ability to learn new technical skills quickly and independently is required
  • Strong time management skills and a proven ability to consistently deliver on preset timelines
  • Ability to work independently as well as be a team player
  • Strong Communication Skills
Preferred Qualifications
  • Experience working in Credit Servicing, Corporate or Collections environment a plus.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.