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Business Systems Analyst
2 months ago
About This Role
We're seeking a highly analytical individual to join our MIS & Analytics Team as a Business Systems Analyst. In this role, you'll play a key part in establishing the best-in-class MIS and analytics function, supporting global servicing network processes to be the most efficient and effective.
Key Responsibilities
- Track and monitor key performance metrics across credit function to support MIS.
- Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
- Develop and publish periodic reports to support business objectives.
- Link analytics and insights to ongoing strategic initiatives.
- Utilize various data analysis tools and techniques to identify opportunities for operational & MI enhancements.
Requirements
- Relevant experience in Data Analytics - University Degree, certification or equivalent on the job experience.
- SQL & Tableau skills – some trainings will be provided but a solid background in at least one of these and a proven ability to learn new technical skills quickly and independently is required.
- Strong time management skills and a proven ability to consistently deliver on preset timelines.
- Ability to work independently as well as be a team player.
- Strong Communication Skills.
Preferred Qualifications
- Experience working in Credit Servicing, Corporate or Collections environment a plus.
About American Express
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, free and confidential counseling support, and career development and training opportunities.
