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Product Manager

2 months ago

Newcastle upon Tyne, United Kingdom Sage Full time
Job Title

Product Manager

Job Description

Get ready. Because you're about to embark on an AI mission to revolutionise small business and accounting practices.

Sage Copilot isn't just an AI-powered tool. We're developing a game changer. A tool that will help customers streamline their tasks, boost their efficiency, and unlock new opportunities. Making it a trusted business partner, the likes of which they've never seen.

And you'll be at the forefront of its development, as part of a global team, who can't wait to collaborate and innovate with you.

We're working on a truly groundbreaking product. So, is this your next technology job? No-that doesn't do it justice. This is the future realised-for you, for our customers, and for the shape of technology as we've dreamed it.

Sage is on a mission to become a great SaaS company by focusing on our Customer Success, our Colleagues and Innovation. For our customers, we will solve their problems and we will be always available. For our colleagues we will focus on collaborating and innovating.

This is a great opportunity for a strong product management professional to take responsibility for defining and leading the execution of best-in-market products. Our mission is to win in the market with the world's best products, marketing and channels. This person will be a visionary leader, driving towards the Global success of Sage. Responsible for leading end-to-end product innovation processes from ideation through product/feature launch. Accountable for supporting growing revenue, increasing operational efficiency, defining roadmaps and executing implementation plans to get the right service, to the right customer, at the right price, time, quality, cost and complexity.

A thought leader across Data & AI, with a deep understanding of how it can be used to provide real value to customers, solving their problems and excelling on experience. Translates ideas into product concepts and defines business requirements. Maintains proven track record of successful business cases, working closely across the Product Management teams to articulate value across product suite. Will use data driven decision making to drive commercial outcomes and delight customers and accountants across the product range. Primary focus is product management ownership for the Copilot Factory Framework.

Key Responsibilities

Key accountabilities and decision ownership:
• Create, define and articulate compelling product vision & strategy for key product propositions.
• Define and communicate product requirements and rationale, build strong relationships with all stakeholders in particular, product management across Copilot, product engineering, product marketing, customer hubs, finance, FP&A, country commercial leads, executives
• Deliver the product - be accountable for the delivery of the product from requirement to usage and in-life management
• Play an active part in product governance on a weekly, monthly and quarterly basis. This is a crucial part of the role which ensures that the program of work associated with the product/s is executed in order to achieve the KPIs set for the product: P&L, NPS, growth by region and by channel, and so forth
• Drive business growth utilising ROI, revenue, and NPS feedback while being technical enough to specify and work with engineering to build the product
• Be the voice and the mission of the product inside and outside Sage, outside to include analysts, customers and partners/accountants, and conference/industry event communications where detailed product knowledge is required (vs marketing content, which is owned by product marketing/marketing); provide very close liaison with in-country domain experts and stakeholders
• Create, maintain and communicate product roadmaps monthly; perform and document change management in lock step with process
• Adopt rigor in all activity including use of tools, processes and methodologies such as Aha, JIRA, Agile
• Balance competitive advantage, customer need and pure innovation

Skills, know-how and experience:
Must have:
• Bachelor's degree or equivalent experience required
• Minimum 3 years' relevant experience
• Experience of working with data / Machine Learning models / AI
• Knowledge of Accounting / HR / Payroll domains
• Experience in software or SaaS/Cloud companies
• Cross-functional team experience
• Excellent written and oral communication skills
• Strong grasp of product management in the software industry
• Execute in an intense, fast-paced, and highly iterative environment
• Experience of agile/lean product management principles
• Passion for technology including Cloud, Social, Mobile and Analytics in B2B and B2C
• A prior history of working well with internal and external stakeholders including executives, peers, customers, and partners

Preferred:
• Running product governance

Function

Product Delivery

Country

United Kingdom

Office Location

Newcastle

Work Place type

Hybrid

Advert

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com .
Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/