Bar & Retail Manager

4 weeks ago

Southwell, United Kingdom Southwell Racecourse Full time

We are looking for a passionate and knowledgeable Retail and Bars Manager


Apply fast, check the full description by scrolling below to find out the full requirements for this role.

At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.

Who is Southwell Racecourse?

Set the in the town of Southwell near Newark and one of only six all-weather racecourse tracks in the UK, Southwell has its own unique charm and character, making it one of the premier sporting venues in the East Midlands. After previously owning the UKs only fibresand surface All-Weather track, Southwell switched over to a Tapeta surface as of 2021. With over 80 fixtures racing on both All-Weather and Turf tracks taking place throughout the year, we are one of the country's busiest racecourses.

About the role:

The Retail and Events Manager will be an integral part of the catering and events team that deliver sustainable growth through enhanced revenue generation, improved service deliveryand delivercost savings and through maximising commercial opportunities.

Key duties for the Retail and Bars Manager include:

  • To assist the Catering team in the implementation and delivering of the catering strategy at Southwell Racecourse and Golf Club.
  • To evaluate and continually update the performance monitoring process of our catering teams service and food quality delivery
  • The development and management of all retailoperations, to include food, beverage, bar and concession operations this will include the pre-race day set up and break down along with the live event operation and close/clean down of all retail areas.
  • Being Creative and having accountability of driving spend per head, monitoring this per race meeting and suggesting opportunities on ways to constantly improve and increase sales.
  • Plan all rotas to cover event build up, operation and breakdown with appropriate personnel across the multi-site operation. Ensuring that all costs are within financial targets and budgets.
  • Liaise with the sales executives to plan, monitor and develop the catering information for racing & non-racing information.
  • Lead all volume operations and take personal accountability for the support of key account client requirements in both the planning and execution of events.
  • To personally lead from the front, demonstrating proactive techniques in the management of the ARC EPOS System across all aspects of the platform defined by the Head of Group Catering & Events.
  • Plan and oversee all variable labour costing for events, hospitality and retail, maintaining budgeted restrictions.

The person we are looking for as a Retail and Bars Manager has.

  • GCSE Grade C (equivalent) or above in Maths and English
  • Computer literate
  • Level 3 Food Safety Qualification
  • Personal Licence
  • Proven track record and experience in a similar role
  • Knowledge of Food and Beverage service and commodities
  • High level of interpersonal skills
  • Proven track record of delivering commercial success, implementing change and seeking new opportunities
  • Understanding of principals of change management and customer service
  • Business and strategic planning experience
  • Sound IT and business systems literacy skills

Work Perks of being a Retail and Bars Manager with us at ARC

  • 2 Annual Members passes, giving access to over 1500 racedays
  • Hotel Discounts and Complimentary Golf
  • Annual leave starting at 22 days increasing up to 28 in line with length of service
  • Pension & Group life assurance schemes
  • Healthshield (Health Cash Plan) including 24hr GP & EAP

and so much more

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.


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