Compliance Officer

1 month ago

Manchester, United Kingdom UK Civil Service Full time

Job summary

The Risk, Compliance & Governance function is responsible for ensuring that BDUK is�compliant with all relevant legislation, policies and regulations, and managing a�compliance strategy which supports the achievement of BDUK�s overarching�objectives. This includes both compliance activities related to the execution of external�BDUK interventions ( compliance with State Aid regulations) as well as overarching�oversight of internal assurance activities ( compliance with employment�legislation), aligned with wider DCMS / government processes. The function is also�responsible for ensuring that BDUK is not subject to any fraudulent activity.​

As a Compliance Officer you will be a first point of contact for potential compliance�issues. Providing support in instances where exceptions arise during the lifecycle of�BDUK programmes. This could involve responding to queries, escalating issues, and�investigating anomalies. You will need to be able to proactively manage a caseload of�queries/ issues, be able to support the efficient delivery and operation of the voucher�scheme, andhave the ability to solve problems in a logical and consistent way.

Job description

Responsible for managing referrals received regarding potential supplier non-compliance and�suspected fraud.�​Use scheme data to scrutinize anomalies and draw sound conclusions on the source of an�issue.Engage with key internal and external stakeholders that raise exceptions ( suppliers /�local bodies), providing a point of contact within BDUK throughout the end-to-end query and�exception process.​Presenting recommendations with evidence on regular basis to the team.​Managing data entry and record keeping of all new reports of non-compliance� activities.Providing compliance advice to suppliers and BDUK colleagues where such instances arise.​Efficiently manage a workstack of exception and queries,�taking into accountpriorities and�relevant SLAs/KPIs.​Escalate and proactively monitor the resolution of issues according to BDUK processes and�policies.​Build and maintain relationships with suppliers and BDUK colleagues�in order tofoster�productive working relationships and the effective resolution of issues.​Contribute to the efficient and effective operation of the scheme by working proactively with�the Compliance Investigations Lead to continuously improve service delivery, taking�advantage of opportunities such as process improvement and automation where relevant.​

Person specification

Successful Candidates must be able to demonstrate the following qualifications, skills & experience:�​

Exceptional written communication skills.​Good organisational ability, administrative and analytical skills.�​A collaborative approach to working with others and strong interpersonal skills.​A proactive approach to managing workload.�​Excellent record keeping skills and attention to detail.​Experience of operating in a fast-paced delivery environment.�​The ability to work methodically and consistently through a workstack.�​Proven ability to establish relationships with a range of stakeholders to support the delivery of�business outcomes.�​A commitment to team working and support for continuous improvement both in individual�work areas and across the team.​

Desirable criteria:​

Experience of case management.​Understanding of Fraud and/or Non-Compliance.​Knowledge of Google sheets and Excel.​Experience of interpreting legislation.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective DecisionsDelivering at PaceCommunicating and Influencing

Benefits

Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

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