Platform Owner

3 months ago

Coventry, United Kingdom Cadent Gas Limited Full time
At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

As a Platform Owner for EUC, you will be accountable for the day to day operations of our End User Compute platforms which underpin the operations of Cadent as well as provide technical support to resolve incidents and problems on a 24x7x365 basis for 7000 people.

Key Responsibilities

  • Own the ART End User Compute platforms strategy and roadmap covering enterprise tools, infrastructure, client devices, and security for the health of services, delivering regular patching and maintenance, hardware refresh and software upgrades (where required) to maintain supportability. Along with product/platform development and integration to meet user requirements and ensuring the delivery of an evergreen roadmap aligned to strategy.
  • Directly and indirectly manage up-to 8 direct reports
  • Champion user-centric design principles to ensure an intuitive and seamless experience for all platform users.
  • Work closely with the IAM platform owner and ensure the security and health of services, regular patching and maintenance, hardware refresh and software upgrades (where required) are delivered to maintain supportability.
  • Ensure that the platforms comply with relevant industry standards and regulations and maintains a strong focus on data security, privacy, and cyber requirements.
  • Accountable for budget management and tracking costs for support, maintenance, and delivery across products/platforms.
  • Identify potential risks and challenges related to the platform's development and operation and develop mitigation plans.
  • Coordinate and collaborate with Product/Platform Owners across ARTs/teams to ensure successful delivery of cross-roadmap activities and dependencies. Prioritise initiatives based on business impact, technical feasibility, and customer value.
  • Take ownership of the platform's backlog, define user stories, prioritise work, deliver maximum value & realise business outcomes. Work across all ARTs to ensure timely delivery of enabler features & enhancements.
  • Collaborate with cross functional teams, including product/platform managers, architects, engineers, and business stakeholders to gather input, prioritise features and ensure the platforms meets the needs of internal and external stakeholders.
  • Accountable for maintaining and safeguarding the security and safety of the Digital Enterprise Platforms in line with the Security Policies and Standards.


Skills and Experience

  • Experience with agile development methodologies, inc. SAFe and the role of a Product/Platform Owner.
  • Proficient in the use of Atlassian products: Jira and Confluence and integrated products such as Miro.
  • Proven experience in a similar role, with a strong track record of platform ownership and delivery.
  • Hands-on experience of leading agile delivery with mixed teams of in-house and external developers/engineers.
  • Experience of successfully building, leading and motivating multi-disciplinary in-house technical teams.
  • Strong experience in a second/ third line support role in a medium to large company, with significant technical delivery/support responsibility.
  • Team management and technology experience supporting 24x7 infrastructure services
  • Experience managing teams delivering infrastructure, networking, ISS and CNI support


Technical knowledge or qualifications desirable in the following areas:
  • Microsoft Intune, Entra ID and Windows Autopilot.
  • On premise Active Directory and certificate services.
  • Microsoft 365 and SharePoint.
  • Windows 10/Windows 11.
  • Microsoft Defender
  • Packaging tools and client software management and maintenance.

What's In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
  • Funding and support towards completing qualifications
  • Ample opportunity for progression within the business
  • Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:
  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
  • 25 days holiday, plus statutory days, and an option to buy more
  • Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
  • Strong focus on supporting you as an individual including:
  • Flexible working
  • Strong commitments to ED&I
  • Generous family provision policies
  • Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
  • My Offers membership card - offering discounts and savings from hundreds of retailers
  • 2 paid volunteering days per year
  • Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

Diversity and Inclusion

Don't meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

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