Retail Trainer

4 weeks ago

London, United Kingdom Charles Tyrwhitt Full time
The Role

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.

This time, we're on the lookout for a Retail Trainer & Sales Coach who will be working with Rebecca from our HR team.

What you will be doing

The key priorities of the Retail Trainer & Sales Coach are to effectively design and deliver bespoke Learning and Development training initiatives, spend time coaching on the shop floors across all Retail stores in the UK and US and oversee the inductions for our existing stores and new store openings.

What we are looking for

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work.

The Retail Trainer & Sales Coach specifically requires someone with experience in delivering training with a blended learning approach both online and offline. You'll naturally have excellent communication skills and an ability to build rapport. A background within retail and an understanding of the trends will stand you in good stead too

What you can expect from us:

- Competitive salary and excellent bonus scheme

- A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward

- You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company

- Our hybrid working policy means we work from the office 3-4 days per week

- We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos

- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better.

'I am Proud and Free to be me'

When it comes to our people, we really do "Give a shirt".

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

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