Family Assistant

1 week ago

Norfolk, United Kingdom Norfolk Full time

Two posts | temporary contracts | 37 hours per week | £29,269 to £31,364 per annum (Grade G) | Countywide  

Family Assistant - Families from Abroad   

1 x maternity cover until 31 May 2025 - North, East and Broadland  

1 x fixed term contract until 31 March 2026 – West and Breckland  

We are looking for empathetic, compassionate and flexible individuals to join our team to help children and families who have come to settle or seek refuge in Norfolk. We want to enable and empower people to live independently and thrive whilst living in Norfolk by giving them the confidence to access the services and opportunities available to them and their children.

Building on our established Ukraine Support Team, we are passionate about children’s voices and ensuring that they are aware of their rights and able to access guidance and help for them to whilst living in Norfolk.

 This is an exciting opportunity to support children who are potentially away from their family networks, or who may have experienced trauma from their displacement. You will be part of a response where we adapt learning and skills to reflect the needs of these families, we practice a creative and flexible approach to promote inclusion and prevent escalation of needs.

 You will have knowledge and experience of Prevention and Early Help and be experienced in initiating and writing early help assessments and plans. You will feel confident in visiting children and families at home and within their education or early years settings.

 You will promote and safeguard the welfare of children, young people and have an excellent understanding of the Norfolk Safeguarding Children Partnership Continuum of Need Guidance.

 You will apply safeguarding principles and best practice to ensure children and families from aboard, are kept safe and understand how to keep themselves safe regarding concerns of poverty, exploitation, human trafficking, and abuse.

 Although these positions will have a focus on children from abroad you will be working as part of the wider Partnerships, Inclusion and Practice directorate where we are able to offer training and development and community of colleagues to help us achieve best practice.

This is a position that will require a full driving licence and access to car.

Should you have any questions about the role and what experience is needed or training that could be offered please do not hesitate to contact Sarah Squirrell at

to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council: 

Competitive salary  Generous holiday entitlement with the ability to buy and sell leave  Health and Wellbeing services including fast-track physiotherapy and a free counselling service  Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as:  ‘ our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.  A for Fire Service and Social Care Workers  Relocation expenses (where applicable)  An advance of your expenses if you travel for work  Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.  A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars. 

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