Families First Co-ordinator

2 weeks ago


Hertford, United Kingdom Hertfordshire County Council Full time

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Job Title: Families First Co-ordinator
Location:  Hertfordshire
Starting Salary: £29,269 with the opportunity to progress to £32,076 pa (pro rata for part-time)
Hours: 37 per week
Contract: Fixed term Contract until 31.03.2025

Diversity: We are an inclusive employer and value a diverse workforce

Do you enjoy working in a fast-paced environment, offering support, guidance, and training to professionals?

The Supporting Families Practice Team deliver training, support, advice and guidance to professionals supporting families through early help intervention to ensure that they are receiving the right support at the right time from the right services.

This Supporting Families Practice Team sits within Supporting Families in Children’s Services, delivering early help training and support to Families First Practitioners across Hertfordshire. The role will not be working directly with families but supporting those that do. This role will be offering countywide support.

The Families First Coordinator will support partners and practitioners with information on core offers of services available, supporting them to navigate around the district and be knowledgeable about services. They will be visible throughout all districts and provide Early Help support including 1:1 coaching and support to all key worker’s supporting families across Hertfordshire.

The Families First Coordinator will be managed by the Senior Families First Coordinator and will work in close collaboration with their Senior Coordinator ensuring that Early Help support is delivered to partners in a clear effective way to ensure positive outcomes for families across Hertfordshire.

The role will entail attending Team Around the Family Meetings which you may be required to Chair and or minute take, offering Early Help Module System support and guidance around using the system to evidence impact and undertake Families First Assessments (FFA’s). While you will not be undertaking direct work with families, you will be required to meet with them to help identify their needs and assist their Key Worker to undertake a Families First Assessment with the family and devise a SMART Action Plan to help meet the family’s needs.

You will also be required to deliver group and 1:1 training to Professionals across Hertfordshire both virtually and in person.

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Below are the essential skills and experience we are looking for:

You will have a sound knowledge and understanding of Integrated Practice and Multi-agency working to deliver Early Help with the confidence to communicate across various levels. Experience of interacting and working with families, children and young people and finding out what really matters to them. You will be outcome focused with excellent attention to detail using their experience in report writing to help identify needs and strengths which in turn will help to produce action plans from the supplied assessments. Experience of managing professional conflict and difficult conversations using your negotiation skills for effective partnership working and the ability to problem solve. Self-motivated with the ability to manage conflicting priorities understanding the importance of the roles others play in achieving a desired outcome. Excellent digital literacy including proficiency in Microsoft. Previous experience of delivering training would be beneficial but is not required. Familiarity of taking minutes and chairing meetings would be an advantage. You will need to have a full UK driving licence and access to a vehicle, as you will be expected to transport yourself between appointments and meetings.

This is an opportunity for you to develop positive working relationships with a range of professionals and allow you to be an active part in supporting them to help change the lives of the families they work with for the better, ensuring positive sustainable change to local communities across Hertfordshire.

Benefits of working for us: • Flexible Working Arrangements (depending on the role)
• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes



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