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Deputy Faculty Manager

4 weeks ago

Durham, United Kingdom Durham University Full time
The University

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here.

The Role and Department

The Faculty of Science is one of Durham University's four Faculties and is home to a diverse community of staff and students across eight academic departments: Biosciences, Chemistry, Computer Science, Earth Sciences, Engineering, Mathematical Sciences, Physics and Psychology. The Faculty is also responsible for running the broad-ranging undergraduate Natural Sciences Degree Programme and the Postgraduate Master of Data Science programmes. It is home to over 1,000 staff and 7,000 students.

Durham University's Science Transformation Programme proposes a 10-year plan for investment in the Faculty of Science with the aim of building upon Durham's strong fundamental science research portfolio through the development of new focussed translational research activity, that will help increase income, strengthen pathways to impact and ultimately increase international reputation. The Programme will involve a series of interdependent projects and initiatives including investment in infrastructure and facilities; strategic appointment of staff in key research areas; and development of new ways of working to strengthen internal interdisciplinary collaboration and partnerships with external stakeholders.

In collaboration with the Faculty Leadership team, the Deputy Faculty Manager will support and drive the strategic aims and objectives of the Faculty, including contribution to elements of the Science Transformation Programme. This is a newly created position, establishing a senior Professional Services leadership team within the Faculty Office of the Faculty Manager and two Deputy Faculty Managers (one of who is already in place).

Within the Science Transformation Programme Portfolio, this role will primarily focus on projects relating to research and infrastructure, along with other work that aligns to the postholder's experience and skillset. They will work in partnership with colleagues throughout the Faculty and University on projects and initiatives, in addition to supporting business as usual processes within the Faculty Office and wider Faculty, as required.

The successful candidate must have strong project management experience and an understanding of key project management methodologies. They will have high levels of initiative and ability to work independently, balanced with an understanding of when collaboration is required and should enjoy working in teams. Leadership and experience of influencing at a senior level will also be important. In addition, they should be excited about and motivated by the opportunity to play a key part in Durham University's ambition to develop and deliver a transformative strategy for its Science Faculty.

This role requires onsite working but there will be opportunities for hybrid working in line with business need and alignment with the wider Faculty Office team.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
  • 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
  • The University closes between Christmas and New Year.
  • We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS).
  • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
  • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
  • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
  • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
  • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
  • The opportunity to take part in staff volunteering activities to make a difference in the local community
  • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
  • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
  • If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.

Durham University is committed to equality, diversity and inclusion

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.
What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.

Your application should cover the following criteria:

Essential Criteria

Qualifications/Experience
1. Educated to degree level (or equivalent experience).
2. Professional practitioner with specialist knowledge and expertise to influence service delivery, events and activities within the organisation.
3. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
4. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation.
5. Experience of implementing policies and procedures and supporting service improvements.
6. Track record of line management and development experience.

Skills/Abilities/Knowledge
7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally
8. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems.
9. Committed to continuing professional development to maintain professional recognition.
10. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
11. Ability to contribute to planning at operational and strategic levels.
12. Ability to solve problems and decide on and plan appropriate solutions.

Desirable criteria

13. Experience of major project work, e.g. working in a portfolio/project office or playing a key role in major strategic programme.

14. Experience of supporting the development of research and research administration and infrastructure, ideally within STEM disciplines.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.

Submitting your application

We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.

What you need to submit
  • A CV: and
  • A supporting statement which outlines how you meet all of the criteria within the Person Specification.

Contact details

For a chat about the role or any further information please contact Faculty Manager, Matt Rowley via matthew.rowley@durham.ac.uk.

Typical Role Requirements

Service Delivery/Development
  • Show a commitment to equality, diversity and inclusion and the University's values.
  • Develop and apply an in-depth understanding of university policy and external developments when carrying out you role.
  • Ensure that policy and regulatory standards are met by activities, processes and transactions that are carried out in services you are responsible for.
  • Use your professional knowledge and experience to resolve problems, shape processes and activities, develop systems and provide subject matter expertise and advice.
  • Use your managerial and leadership expertise to identify priorities and shape relevant processes and services to achieve the required outcomes.
  • Look for ways to continually improve services and take a lead role in the development and implementation of assigned policies, processes and standards.
  • Initiate and manage business process reviews to improve the service in your area.
  • Ensure data (commercially sensitive and/or personal) is appropriately stored and managed.
  • Manage quality and regulatory audits of systems and procedures.
  • Support the welfare, wellbeing and employment of your staff by providing professional guidance.

Planning and Organisation
  • Contribute to the development of operational plans relevant to your area.
  • Oversee the analysis of data about the service levels provided by your area make recommendations for improvement in reports to senior managers and committees.
  • Allocate and monitor designated budgets, expenditure and resources.

Team Development
  • Manage and develop the people, performance and resources to ensure that a customer focussed service is provided.
  • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring the team in way that will best meet operational and strategic priorities.
  • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members.
  • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs.
  • Handle most HR issues and support the welfare and wellbeing of your team referring more complex issues to specialist services or more senior managers.

Communication/Liaison
  • Use your professional knowledge to identify and recommend priorities for long-term business plans.
  • Provide professional guidance and advice when managing complaints, referrals and specialist services.
  • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees.
  • Create strong working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation.
  • Represent the Faculty and University at promotional events.
  • Identify opportunities to develop and increase participation in special interest groups.


  • Any other reasonable duties.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data.

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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