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Digital Transformation Officer

2 months ago


Flint, United Kingdom CRA GROUP LIMITED Full time

3 Months contract with a Local Authority

Job Summary:

Reporting directly to the IT Infrastructure Services Manager the Project Manager will have

responsibility for this specific shortterm project plan to consult on design and coordinate the implementation of facilities available within the Microsoft 365 suite of products and associated technologies.

In addition the post holder will develop and coordinate workflow processes and templates in relation to policies that are required within Microsoft 365 and associated technologies to ensure compliance with Data Protection and the IT Security Policies.

Key Duties/Accountabilities:

In consultation with the appropriate manager and project board define the scope of the project.

Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.

Develop a schedule and work flows for project completion that effectively allocates the resources to the activities and review with senior management and all other staff that will be affected by the project activities; revise the schedule as required.

The post holder will be assigned project support staff during the lifetime of the project and will be responsible to allocate review and check the quality of specific pieces of work undertaken by them.

The post holder will be responsible for determining and implementing workflow procedure and testing for Microsoft 365 for use by IT Services and the organisation. The key steps in each workflow will be determined by the post holder in consultation with the relevant IT specialist.

Implement the project according to the project plan.

Develop forms and records to document project activities and set up files to ensure that all project information is appropriately documented and secured and develop a comprehensive User Guide as part of the ongoing support for the system and users.

Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.

Establish a communication schedule to update the project board and Service Manager including and appropriate staff in the organisation on the progress of the project including written (monthly) reports for management.

Review the quality of the work completed with the project board on a regular basis to ensure that it meets the project standards.

Ensure that the project deliverables are on time and at the required level of quality.

Evaluate the outcomes of the project as established during the planning phase

Essential Experience Required:

Experience of writing plans reports and procedures delivering presentations and facilitating workshops is essential.

experience working on and implementing change projects is essential.

Essential Qualification Required:

Educated to HND/or Degree level in a relevant discipline or proven relevant experience is essential.

Relevant qualification in Project or Delivery Management or proven experience in implementing change projects is essential.

Relevant business process design and / or user centreddesign accreditation is desirable.

Additional information to note:

Working hours: 22.50 hours per week.

The role is fully remote.


The closing date for this position is 22nd August 2024.







Reporting directly to the IT Infrastructure Services Manager, the Project Manager will have responsibility for this specific short-term project plan, to consult on, design and coordinate the implementation of facilities available within the Microsoft 365 suite of products and associated technologies.