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KYC Team Leader

3 months ago


Northampton, United Kingdom Barclays Bank UK PLC Full time
Know Your Customer Team Leader
Northampton or Glasgow

As a Barclays Know Your Client (KYC) Team Leader, you will have an opportunity to be managing a team of KYC Analysts who will be responsible for conducting the KYC on our Investment or Corporate banking clients. You will be responsible for driving a high value, business critical, KYC control function whilst maintaining high productivity, high standards in quality and to lead, motivate and develop your team.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?
• Leading, managing and motivating a high performing KYC team with a focus on high standards, quality, customer service, controls, execution, and delivery
• Building and maintaining close relationships with key stakeholders across KYC, Financial Crime and Compliance in order to champion policy and procedural changes as needed
• Working collaboratively with KYC management on the interpretation of AML policy into KYC Operational procedures
• Supporting the Head of KYC to embed a control framework and embed a culture of risk
• Investing in recruitment, training, coaching, and motivating your team, promoting, supporting, and managing under performance
• Providing high value technical KYC support to the KYC team and ensuring KYC due diligence has been completed in accordance with the Bank's guidelines
• Helping the Head of KYC in building a best in class 'Go To' team for expertise and embedding a culture of 'Right First Time' across KYC

What we're looking for
• Proven leadership experience including recruitment, structuring, leading and motivating operational teams to deliver results against stretching performance targets
• Excellent understanding of KYC
• Practical experience in fulfilment of Controls and Checks
• Ability to contribute effectively when working with colleagues at more senior levels across KYC and with Coverage colleagues, both verbally and written

Skills that will help you in the role
• Previous experience in a Control Environment, involving Risk Management
• Excellent Business Skills, including Delivering Solutions and Decision Making

Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. This state-of-the art energy efficient building holds up to 2,500 staff. The office location is perfect for travel from the midlands and London alike as we are based just off the A45, it is easily accessible by both car and bus routes.

Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

#LI-Hybrid