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Receptionist

2 months ago

Eastbourne, United Kingdom East Sussex County Council Full time

Do you want to join an enthusiastic, highly motivated front of house team? Can you provide a high-quality reception and switchboard service and act as the main point of contact for all visitors to the Headquarters of East Sussex County Council in Lewes, or in the event of absence, support the receptions at other East Sussex County Council sites.

Are you friendly, hardworking with a can-do passionate attitude to ensure staff and visitors receive an excellent customer service? You will be joining a supportive team who have a wealth of knowledge and commitment so ideally you should have excellent communications skills, both on the telephone and in person and have a working knowledge of MS Office, albeit training can be provided.

If you are motivated, organised, can prioritise your workload and have the required attributes, attitude and drive, then please apply.

We are looking for candidates who can, amongst other tasks:

Undertake reception duties and provide a high-quality front of house service. Answer all calls, promptly, politely and efficiently, in the prescribed manner. Take messages and redirect calls when necessary whilst retaining ownership. Control site access for staff, visitors and contractors in accordance with client and safety procedures. Oversee meeting room bookings when required and in accordance with procedures. Assist with other administration duties as requested, including preparing letters and bulk mailings, reports, memos and presentations, filing, photocopying etc.

Please click the 'apply now' button to submit your Application Form. You will be notified after the closing date for applications as to whether you have been successful or not.

Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place on a date to be arranged after the closing date. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our