Recruitment Account Manager
3 weeks ago
Mash Care (part of Mash Group) is a dynamic and forward-thinking recruitment agency committed to providing top-notch service to our clients. We pride ourselves on being a trusted partner in helping businesses achieve their operational and strategic goals through effective recruitment solutions.
Account Manager Responsibilities: As an Account Manager at Mash Care, you will play a pivotal role in developing and maintaining strong client relationships while driving recruitment success. Key responsibilities include:
Act as a dedicated liaison between Mash Care and assigned clients, fostering regular communication and understanding of client needs. Identify opportunities for upselling services to existing clients and deliver exceptional customer service to maximize client satisfaction. Craft compelling job adverts, manage responses, and report on success rates regularly. Collaborate with clients to review and update job descriptions and person specifications as needed. Manage the end-to-end recruitment process, from screening applications to coordinating interviews and providing feedback to candidates. Ensure timely delivery of products and services to clients and escalate any issues to management. Track and analyze client account metrics to forecast trends and drive continuous improvement. Lead projects within client relationships, aligning with company goals and objectives. Requirements:
Proven experience in account management or client-facing roles, preferably in the recruitment industry. Strong communication and interpersonal skills, with the ability to build rapport with clients and candidates. Excellent organisational skills and attention to detail, with the ability to manage multiple projects simultaneously. Proficiency in using recruitment software and databases to streamline processes. Self-motivated and proactive approach to problem-solving and achieving targets. Bachelor's degree in business, HR, or a related field is preferred. Benefits:
Competitive salary of GBP27,000 per annum Hybrid working arrangement Opportunities for career development and progression Company pension scheme and other benefits Bonus scheme If you are passionate about recruitment, client service, and making a positive impact in the workplace, we want to hear from you Join our team at Mash Care and be part of our exciting journey.
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