Operations Manager

2 months ago

Leeds, United Kingdom Biffa Waste Services Limited Full time
Operations Manager

Location: Leeds (LS12 2PY)

Monday to Friday working.

A quick look at the role.

To efficiently and effectively manage the day-to-day operations of the Depot, whilst delivering and maintaining first class customer service against pre-defined business KPIs. This role will work alongside the Depot Manager role to support the depots operational, safety and service performance.

Why it's an opportunity not to be wasted.
  • Provide leadership, give work instructions and monitor the performance of the traffic dispatcher team i.e. Review of Depot KPI's- Service, Safety and Profitability.
  • Operationally manage the day to day shift operations at the depot including driver supervision and ensures vehicle availability through close working relationships with fleet management.
  • Manage, motivate, train and develop team as required.
  • Deal effectively with underperformance, implementing disciplinary procedures as appropriate
  • Absence management, e.g. conduct return to work interviews.
  • Manages the planning process for mobilisation of new work and tactical re-routes. Manages the seasonal challenges of Bank holidays and Christmas holidays ensuring the resources and routes are optimised according to customer needs.
  • On a daily basis ensures routing and service issues are dealt with and is ultimately responsible for the customer service experience. From time to time they may conduct customer visits.
  • Contribute toward on-going cost control, actively seeking to improve efficiency, reduce operating costs, increasing margin and meeting budget targets set.
  • Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures.
  • Deputise for the Depot Manager and carry out other reasonable tasks as the company may require from time to time.


Here's what we require:

Education / Qualifications
  • CPC is desirable.

Experience
  • Experience as Transport Manager or position of similar responsibility in Services or Logistics industry
  • People and health & safety management in a unionised environment
  • Proven track record of working to clearly defined service delivery KPI's
  • Demonstrable experience of successful resource management / cost control
  • Lean Management Understanding
  • Experience with route planning software such as Route Monkey, DPS (LogiX) etc

Technical Knowledge
  • Local geographical knowledge and transport legislation is desirable.
  • Knowledge and understanding of the requirements of working within a time critical service environment.
  • Waste industry knowledge including relevant laws would be ideal.


Changing the way people think about waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

  • Operations Manager

    3 weeks ago

    Leeds, United Kingdom CV-Library Full time

    Job Title: Operations Manager Location: Leeds, West Yorkshire Salary: £40,000 - £50,000 Basic (DOE), Company Pension Scheme, 25 Days Holiday + Bank Holidays, Genuine opportunities for professional development and career advancement. Job Description: We have a brand-new opening for an Operations Manager to join a well-established, independent...

  • Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Pareto Facilities Management Full time

    Job Title:Operations ManagerSynopsis:Pareto Facilities Management seeks an experienced Operations Manager to oversee the smooth delivery of cleaning services to our clients. The successful candidate will be responsible for managing day-to-day operations, ensuring quality service delivery, and maintaining strong relationships with clients and internal...

  • Operations Manager

    1 month ago

    Leeds, United Kingdom CV-Library Full time

    Our client based in LS27 are looking for a Operation Manager to lead the team, someone committed to operational excellence, innovation, and customer satisfaction. Job Description: As the Operation Manager, you will be responsible for all process and opertation in Leeds and report to general manager. You will play a pivotal role in driving operational...

  • Operations Manager

    1 month ago

    Leeds, United Kingdom CapeClarke Limited Full time

    Operations Manager – Serious Injury TeamLocation: Leeds (Remote Working Available)Salary: Up to £75,000We are currently seeking an experienced Operations Manager to join a prestigious law firm near Leeds, specialising in serious injury cases. This role offers an exciting opportunity to lead and enhance operational efficiency within a dedicated team, all...

  • IT Operations Manager

    4 weeks ago

    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: IT Operations ManagerJob Summary:We are seeking an experienced IT Operations Manager to join our team. As an IT Operations Manager, you will be responsible for the day-to-day management of our IT systems, ensuring they are running smoothly and efficiently. You will also be responsible for supervising IT support staff, developing and implementing...

  • Operations Manager

    2 weeks ago

    Leeds, United Kingdom Major Recruitment Leeds Full time

    Our client based in LS27 are looking for a Operation Manager to lead the team, someone committed to operational excellence, innovation, and customer satisfaction.Job Description:As the Operation Manager, you will be responsible for all process and opertation in Leeds and report to general manager. You will play a pivotal role in driving operational...

  • Operations Manager

    3 days ago

    Leeds, United Kingdom CapeClarke Limited Full time

    Operations Manager – Serious Injury TeamLocation: Leeds (Remote Working Available)Salary: Up to £75,000We are currently seeking an experienced Operations Manager to join a prestigious law firm near Leeds, specialising in serious injury cases. This role offers an exciting opportunity to lead and enhance operational efficiency within a dedicated team, all...

  • IT Operations Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: IT Operations Manager About the Role:We are seeking an experienced IT Operations Manager to join our team at Interface Recruitment UK. As a key member of our Information Systems department, you will be responsible for leading and managing the day-to-day delivery of IT Operational Support and Change Projects.This is a hybrid role that bridges the...

  • Operations Manager

    4 months ago

    Leeds, United Kingdom Doing good leeds Full time

    Share Operations Manager Hamara Healthy Living Centre As an Operations Manager (Quality) you will have entire responsibility for ensuring Hamara policies, procedures and practices are compliant with all relevant legislation and standards, and meet the required quality levels. This role will also have a high level of overall responsibility for...

  • Operations Manager

    5 days ago

    Leeds, United Kingdom CV-Library Full time

    Warehouse, Transport, Pick, Pack, Despatch, Customer Service & Purchasing c £ 65,000pa + attractive bonus and benefits Leeds The Role: Reporting to the Managing Director and leading a dedicated team, you will be responsible for overseeing the daily operations of the warehouse, pick, pack despatch, transport, customer service, and purchasing...

  • Operations Manager

    1 month ago

    Leeds, United Kingdom CV-Library Full time

    Operations Manager  Leeds  Inside IR35 Operations Manager – Estates and Facilities Management About the Role We’re seeking a skilled Operations Manager to join the Estates and Facilities Management (FM) Services team. In this role, you’ll manage essential services and facilities across a large government estate, ensuring a...

  • Operations Manager

    1 month ago

    Leeds, Leeds, United Kingdom Amazon Full time

    Job Title: Operations ManagerAbout the RoleThis is an exciting opportunity to join Amazon's Operations team as an Operations Manager. As a key member of our team, you will be responsible for creating and driving a culture of safety and wellbeing within our Fulfillment Centers.You will oversee projects to streamline processes, optimize productivity, and...

  • Operations Manager

    4 weeks ago

    Leeds, United Kingdom Jumar Solutions Full time

    Operations Manager Leeds Inside IR35Operations Manager – Estates and Facilities ManagementAbout the RoleWe’re seeking a skilled Operations Manager to join the Estates and Facilities Management (FM) Services team. In this role, you’ll manage essential services and facilities across a large government estate, ensuring a secure, efficient, and...

  • Operations Manager

    1 month ago

    Leeds, Leeds, United Kingdom Amazon Full time

    Job Title: Operations ManagerAbout the RoleThis is an exciting opportunity to join Amazon's Operations team as an Operations Manager. As a key member of our team, you will be responsible for creating and driving a culture of safety and wellbeing within our Fulfillment Centers.Key ResponsibilitiesDevelop and implement strategies to improve quality and...

  • Operations Manager

    7 days ago

    Leeds, Leeds, United Kingdom Communisis Full time

    About the RoleWe are seeking an experienced Logistics Manager to join our team in Leeds. As a key member of our operations department, you will be responsible for leading a large team of Operators to achieve production targets, ensuring high-quality output, and maintaining a safe working environment.The successful candidate will have at least 5 years of...

  • Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Amazon UK Services Ltd. Full time

    About the Role:We are seeking a skilled Operations Manager to join our team at Amazon UK Services Ltd. This role is a fantastic opportunity to gain experience in leading a large and diverse team, driving productivity, and ensuring quality and safety standards are consistently high.Main Responsibilities:Promote a culture of safety and wellbeingAnalyse and...

  • Operations Manager

    3 months ago

    Leeds, United Kingdom Biffa Waste Services Full time

    Operations Manager Location: Leeds (LS12 2PY)Monday to Friday working. A quick look at the role.To efficiently and effectively manage the day-to-day operations of the Depot, whilst delivering and maintaining first class customer service against pre-defined business KPIs. This role will work alongside the Depot Manager role to support the depots operational,...

  • Operations Manager

    1 month ago

    Leeds, Leeds, United Kingdom Arla Foods Full time

    Key Responsibilities:Ensure the operating systems for the area are accurately managed, maintained, and developed to enable responsive, data-based management of the operation.Resource and roster all aspects of the operation to deliver output and quality objectives and provide legal compliance.Maintain and develop a highly motivated team with a developing...

  • IT Operations Manager

    4 weeks ago

    Leeds, Leeds, United Kingdom Latcom plc Full time

    Job Title: IT Operations ManagerJob Summary:We are seeking an experienced IT Operations Manager to lead our tech support team at Latcom plc. As a key member of our IT department, you will be responsible for managing a team of IT Support Analysts, providing technical support, and assisting in the management of desktop and infrastructure...

  • Operations Manager

    1 week ago

    Leeds, Leeds, United Kingdom Career Match Ltd Full time

    Career Opportunities:Career Match Ltd is a dynamic organisation that offers exciting career opportunities for motivated and experienced professionals.About the Job:This is a unique opportunity to join our team as an Operations Manager and play a key role in managing labour resources and optimising workforce productivity.You will be responsible for allocating...