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Bank Hospitality Worker

2 months ago

Lichfield, United Kingdom Bromford Full time
The vacancy

If you have experience of working in hospitality, enjoy working with people of retirement age and are passionate about providing excellent customer service - you belong at Bromford.

This role would be ideally suited to you if you have spare time in your week to cover shifts, sometimes at short notice. Your purpose is to provide ad hoc support in our restaurant and bar at our Beacon Park Village residential scheme. You'll focus on meeting and greeting customers in the bar and restaurant, taking food and drinks orders as well as keeping everything tidy.

You'll need to bring excellent customer service and communications skills, be friendly and approachable as well as a natural at forming relationships with people. Ideally you will have experience of working with older people or in a similar environment as well as working in a kitchen.

This role is available as a zero hours contract working in our retirement living scheme, Beacon Park Village in Lichfield, WS13 6JN. A basic DBS check is required.

We want you to be somebody who:
  • Has experience in hospitality, ideally with experience of working within the food and drink sector of an older person's scheme, or similar
  • Is friendly and approachable
  • Has excellent customer service skills
  • Is a proven performer, you'll enjoy a challenge and have plenty of initiative
  • Is a natural communicator and relationship builder
  • Demonstrates our DNA and will be a great ambassador for Bromford.

If you have previous experience as a waiter/waitress, waiting staff, bartender, front of house, food and beverage assistant, bar assistant, or something similar, we would love to hear from you.

Closing date for applications is 30 July with interviews taking place the following week.

About us

We are a housing association- one that owns and provides 46,000 homes for people who can't access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.

We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.

We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.

Diversity Statement

We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) employer, and are certified by Great Place to Work as one of the UK's Best Places to Work for Women.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified

Bromford have been certified as a Great Place To Work (Nov 22 - Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on 'UK's Best Workplaces for Wellbeing' list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.