Visitor Engagement Team Manager

2 weeks ago


Manchester, United Kingdom Manchester City Council Full time

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent

Additional Payments: 10% Flexibility Payment

Closing Date: 31 May 2024

The Visitor Team at Manchester Art Gallery is the connection between our visitors, our spaces, and our collection. It helps people have the best possible experience during their visit - welcoming our diverse visitors, and providing them with the information they need to make the most of their visit. The Visitor Team also delivers guided tours and collects important visitor data through surveys in the gallery and brings an enthusiasm to all forms of art and creativity.

The Visitor Team Manager leads the team to deliver the vision for the gallery, embedding Our Manchester Behaviours and ensuring the on-going professional development of the whole team. The role manages risk around the team’s activities, working closely with the gallery’s Operations Manager to ensure the gallery is operated effectively to meet service needs. 

Manchester City Galleries are proudly part of Manchester City Council and belong to the people of Manchester. We believe that creativity can be a powerful force in making a healthy society and achieving positive social change. We meet the needs of Manchester’s varied communities, connecting art and people through exhibitions, engagement and education. Art can expand our knowledge of the world and our sense of place within it. 

At our three sites – Manchester Art Gallery, Platt Hall, and our Conservation Studios in Queens Park - we care for a collection of over 50,000 objects including art, craft and design and clothing. In our 200th year, we are taking stock of our collection, working with and for the people of Manchester to shape our future.

We are committed to working in partnership, offering free social spaces and building collaborations with communities, agencies, charities and other council services. We place people at the centre of all that we do, using our resources to make the city a fairer place. This commitment to social justice includes actively working to address the inequalities of class, race, gender, sexuality, age and disability as well as improving our environmental sustainability. 



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