Head of Engagement

4 weeks ago

Manchester, United Kingdom Factory International Full time €10,000

Closing date - 26 June 2024
Interview date - 08 July (1st stage) & 15 July (2nd stage)
Salary - £42-46,000 per annum (dependent on experience)

Please feel free to contact us at recruitment@factoryinternational.org if you require any support in completing your application

The Head of Engagement is a key role within the Public Engagement team. This is an excellent opportunity to join our team and work with us to shape how Factory International has increasing impact and creates high quality, ambitious and exciting engagement opportunities for residents across Greater Manchester.

Factory International has one of the UK’s most wide-reaching public engagement programmes creating opportunities for people to influence, shape, take part, develop and have fun in a broad range of cultural activities. We have been nurturing a wide community of interest across Greater Manchester over many years with thousands of people engaging with our organisation every year. The Head of Engagement will work closely with the Public Engagement Director and Head of Learning to establish clear outcomes and objectives across public engagement and areas of audience development.

Recent examples of engagement programmes include;

- The Welcome - nine days of co-curated programming with 22 Greater Manchester residents that formed part of the opening season of Aviva Studios and welcomed over 11,000 visitors

- Neighbourhood Organisers – key paid roles that link Factory International to the many communities of Greater Manchester. Neighbourhood Organisers are passionate residents who help their local community get the most out of Factory International

- Free Your Mind - over 100 Greater Manchester residents took part as volunteer participants in this large scale immersive performance created for the opening of Aviva Studios

- Community Partnerships Programme – a partnership programme with local community organisations to provide £10,000 towards core or community activity alongside 10 months of logistical and capacity building support from Factory International

The key responsibilities for the Head of Engagement role include;

  • To work alongside the Public Engagement Director and Head of Learning to reflect on, monitor and reshape, where necessary, the vision and direction of the department responding to the changing environment and organisational needs
  • Provide leadership and innovative approaches to engagement and audience development, helping to develop strategy and sharing best practice internally and externally
  • To be responsible for the development and delivery of engagement programmes for Factory International with/for a range of audiences to excite and engage people in the arts
  • To manage and develop the Engagement Team ensuring team and organisational objectives are met, alongside managing relevant financial and physical resources related to the delivery of engagement programmes
  • To support and create audience development initiatives in collaboration with partners and Factory International’s Audiences team to successfully promote opportunities across the organisation
  • Ensure quality across all of Factory International’s engagement and participation work including the highest standards of safeguarding, ethics and equality
  • To work closely with Factory International’s Commercial and Philanthropy Teams to secure additional resource and explore new ways of funding and developing engagement work
  • Lead on the monitoring and evaluation for engagement programmes to ensure targets are met and are delivering effective engagement across the city and city-region, working within the organisation’s wider evaluation and monitoring framework.
  • To represent the organisation in meetings, networks and events

The person specification for the Head of Engagement role are;

ESSENTIAL

  • Experience of developing and delivering successful programmes of engagement, community building and audience development
  • Experience in supporting the development of strategic programmes of work to meet key objectives
  • Experience of successfully managing staff, budgets and other key resources
  • Demonstrable ability to effectively monitor and evaluate programmes of work
  • Demonstrable ability to communicate and build trust with a diverse range of stakeholders and demonstrate excellent communication skills
  • Demonstrable ability to assist with fundraising and/or sourcing new models of income generation for engagement work
  • Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
  • Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

DESIRABLE

  • Ability to work under minimal supervision, organise multiple programmes of work effectively and efficiently with high levels of accuracy and attention to detail
  • Positive and enthusiastic attitude, including a flexible approach to developing and delivering the job
  • Passionate about the organisational objectives of Factory International
  • Knowledge of and enthusiasm for a range of arts and culture
  • Enthusiasm for training, mentoring and support of emerging talent
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