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Head of Operations

3 months ago

Birmingham, United Kingdom Platinum Recruitment Consultancy Full time

Role: Head of Operations
Location: Birmingham

Salary / Rate of pay: Up to £20.00 per hour

Platinum Recruitment is working in partnership with a popular property in Birmingham and we have a fantastic opportunity for a Head of Operations to start on immediate basis for an ongoing temporary placement.

What's in it for you?

  • Flexible working hours.
  • Weekly pay (paid each Friday).
  • Meals provided while on duty.

Whats involved?

  • This role offers an exciting opportunity to lead our front-of-house operations whilst also overseeing our clients thriving Conference & Banqueting department.
  • Manage and optimise all aspects of the hotel's room operations, including front desk, Guest Services, Operations, and Building Services.
  • Oversee the Conference & Banqueting department, ensuring seamless execution of events and maximum client satisfaction
  • Drive revenue through strategic pricing and inventory management
  • Maintain exceptional standards of guest service across all departments
  • Develop and implement innovative strategies to enhance guest experience and operational efficiency
  • Lead, motivate, and develop a high-performing team
  • Ensure compliance with health and safety regulations and company policies
  • Manage departmental budgets and control costs effectively
  • Be responsible for developing processes and procedures in line with operational legislation, health & safety, building services and sustainability whilst maintaining the highest levels of customer satisfaction

Qualifications and Skills:

  • A minimum of 5 years' experience in a hotel operations senior position, for a 100 plus bedroom high quality hotel.
  • A minimum of 3 years' experience in a Front of House leadership position, highlighting a high level of guest service.
  • A minimum of 3 years' experience in a Front of House leadership position, highlighting a high level of guest service.


Sound like the role for you?

Then we would like to hear from you Click Apply Now and one of the team will in touch to discuss the Head of Operations work we have that suits you in the Birmingham area.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Kendal Swanepoel

Job Number: RDM / INDCARE

Job Role: Head of Operations

Location: Birmingham

Platinum Recruitment is acting as an Employment Business in relation to this vacancy.


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