Service Improvement Officer

2 weeks ago

Aylesbury, United Kingdom Buckinghamshire Council Full time

Location: Aylesbury

Overview

Are you passionate about project management and business analysis? Do you enjoy delivering high quality change and transformation? Do you want to join a team with colleagues that share your passion and support change across the organisation?

As a result of our ambitious medium-term financial plan, which will require the delivery of significant change over the next few years, we are looking for Service Improvement Officers with significant skills and experience in project management and business analysis. 

This is an exciting opportunity to make a real impact and drive positive change within the Council. Apply now and join us in making a difference

About us

Buckinghamshire Council is firmly focused on the future and has made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

We are seeking dynamic and motivated individuals to join our Service Improvement team within the Policy & Improvement Service at Buckinghamshire Council. Our team plays a vital role in helping the Council achieve its strategic objectives by providing strategic support and driving high-quality change and transformation.

About the role

As a Service Improvement Officer , you will use your leadership and change management skills to deliver complex projects and change initiatives across the Council. You will be responsible for identifying and delivering improvements and efficiencies, scoping requirements, and supporting the design of appropriate solutions.

You’ll be part of a large team of Service Improvement Officers that support the delivery of key change initiatives across the vast array of Council services. The role can be varied and fast-paced and will involve working with senior leaders to enable high quality transformation across the organisation.

“No two projects are the same Even if there are similar aspects of two different projects, they're never the same. I always gain new experiences and new insights on every new project I run or am a part of.”

The team work flexibly with a minimum of 40% in the office; more as required depending on business needs (including team building / management requirements).

For further information on this role please see the attached job summary.

About you

We're looking for Service Improvement Officers who can make things happen.

You'll be leading and managing complex projects and change initiatives across the Council, using your skills and experience in project management and business analysis. You'll have expert knowledge of improvement methodologies, systems, policies and regulations, and you'll know how to apply them in a local government setting.

You'll be a great communicator and collaborator, able to work with a range of internal and external stakeholders, act as a subject matter expert, and mentor and support other project team members. In addition, you'll be adaptable, able to see the big picture and to cope with conflicting and changing demands, all while ensuring project outcomes are achieved on time, within budget and to the required standards.

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