Parking Operations Specialist

2 weeks ago


Dumfries, United Kingdom Commonwealth of Virginia Full time

Title: Parking Operations Specialist

Agency: Northern VA Community College

Location: Prince William - 153

FLSA: Nonexempt

Hiring Range: $16/hr

Full Time or Part Time: Part Time


Job Description:
General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks: Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams. Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed. Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while performing duties. Essential Functions: Front Desk Manage Print Services Parking Enforcement Minimum Qualifications:

KSAs: Ability to interpret and apply policies, procedures and guidelines. Communication and customer service skills Good problem solving and critical thinking skills.
Required Qualifications: Customer service experience Computer experience working in a Windows environment Valid Driver’s License Preferred Qualifications:

Additional Considerations: Cash-handling experience Experience in an office environment. Experience dealing with customer concerns and problems.
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