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2nd3rd Line Engineer

2 months ago

Witham, United Kingdom TT Tech Talent Full time
Senior IT Support Engineer

We are looking for a Level 2/3 Senior IT Support Engineer. The ideal candidate will:

  • Have advanced networking skills (switches routers IP DHCP DNS VPNs).
  • Be proficient in client operating systems (Windows 7 8 10 11) and server operating systems (SBSServer).
  • Know how to disinfect devices from viruses/malware and perform backups/restorations.
  • Be skilled in troubleshooting system application and network issues.
  • Understand cloud services (Office 365 Google Suite Azure) and VoIP solutions.
Duties Include:
  • Remote and onsite troubleshooting.
  • Updating policies and procedures.
  • Project management for IT tasks.
  • Documenting procedures and resolving backup issues.
  • Monitoring and updating ticket queues.
  • Building and deploying workstations/servers.
  • Migrating email to Office 365 and data to cloud storage.
  • Participating in company marketing initiatives.
Requirements:
  • Excellent attitude team effort and communication skills.
  • Clean driving license and own car.
  • Professional appearance and willingness to wear a uniform.
  • Responsibility for tools and willingness to work extra hours when needed.
  • Availability for weekend work for migrations.
  • Eagerness to share and learn from others experiences.