Business Services Assistant

5 months ago

Matlock, United Kingdom Derbyshire County Council Full time

An exciting opportunity has arisen to join Derbyshire County Council’s Public Health Department and support the work of the Health Improvement Team. We are looking to recruit two organised and enthusiastic individuals to support the delivery of the Live Life Better Derbyshire (LLBD) integrated lifestyle service.

LLBD supports people to identify their holistic health and wellbeing needs, and provides smoking cessation, weight management and physical activity services across Derbyshire.

LLBD is now looking for 2 motivated and flexible Business Services Assistants to support across a range of functions which may include, but are not limited to, the following:

Assisting the LLBD Hub team with various referral processing pathways.

Answering incoming queries via different mediums, including telephone, email, and text message.

Dealing with potential and current clients and carrying out a range of ad hoc administration tasks.

Supporting in the sending out of Nicotine Replacement Therapies to Smoking Cessation clients.

Distributing resources to clients across the LLBD services.

Supporting with routine stock takes and the monitoring of resources.

The post will be based full time within the LLBD Hub Team at Matlock. Working within a very busy office, the successful candidate will require a good level of IT literacy including proficient use of Microsoft Word, Excel and Outlook along with the ability to adapt to bespoke databases. The ability to use Microsoft Office 365 and its associated applications would be an advantage. It is also essential that the successful candidate has excellent communication skills with the ability to communicate with a wide range of individuals whilst maintaining a professional attitude.

Due to the nature of the service the successful candidate must demonstrate the ability and commitment to undertaking a comprehensive range of duties as well as demonstrating flexibility in order to meet the demands of the service.

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