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Workforce Screening Specialist
4 months ago
Global Security protects the firm's employees and assets throughout the world. This mission is executed through the implementation of technology, best-in-class talent, and client collaboration. As a part of Global Security, Global Workforce Screening is responsible for conducting the Firm's screening processes in order to ensure a safe and secure working environment and to guard against the potential liability to the Firm's employees, customers, facilities, assets and reputation.
As a Workforce Screening Specialist within the Global Security Team, you will be responsible for ensuring that pre-employment background screening checks, and employee re-screening checks are conducted and adjudicated in accordance with the firm's global or regional standards, policies and procedures, for the EMEA region. If you have acute attention to detail, excellent detective skills to obtain supporting information for cases with discrepancies and an ability to stay focused with a risk based mindset when reviewing high volumes of data, we encourage you to apply.
Job responsibilities
- Reviews and analysis of background screening cases that are assigned on a daily basis. Screening levels depend on the employment type, such as new hire or contractor and work location. The screening checks can include (but not limited to) credit checks, criminal checks, employment and education checks
- Works with internal automated processes as well as a third party screening vendor. Identify and trouble shoot bottlenecks in the process
- Communicate in a variety of styles via email and telephone with screening candidates to obtain information required for the screening process
- Manages screening cases in accordance with agreed turnaround times and operational processes and on a time critical basis
- Escalates cases with concerns on a timely basis and be able to work with members of the wider team at all levels
- Involves in project based screenings such as ensuring screenings are completed in the agreed project timeline and escalating concerns on a timely basis
- Improves processes within day-to-day operations and supporting team wide ad hoc project
Required qualifications, capabilities, and skills
- Strong analytical skills with the confidence to challenge processes and has the ability to exercise critical judgment
- Experience of working in a high volume, face paced environment
- Ability to handle sensitive, confidential information with appropriate levels of due care and professionalism
- Client focused mindset providing timely and relevant responses and delivered with a sense of urgency when required
- Exceptional attention to detail
- Proficient in Word, Excel and PowerPoint
- Strong verbal and written communication skills
- Strong organizational and analytical skills
- Ability to work effectively within a team environment
Preferred qualifications, capabilities, and skills
- Alteryx & Tableau
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.
