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Quality & Compliance Manager

4 months ago

Melton Mowbray, United Kingdom CBRE Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Quality and Compliance Manager

Job Responsibilities

• Oversee the day-to-day Quality and Compliance Team operations. Track operations and determine compliance status with regards to local and global regulatory standards.

• Execute the CBRE compliance program and/or the client's compliance program. Lead and participate in continuous improvement objects for both CBRE and the client.

• Interface, partner, and interact with both CBRE and the clients' functional areas and leadership teams.

• Communicate quality and compliance initiatives and/or issues across the functional areas. Responsible for reporting Compliance status to CBRE and/or the client during review meetings.

• Escalate and notify CBRE and client management of quality and compliance issues.

• Execute the inspection readiness program for the site. May be responsible to lead audits as well as serve as the primary quality representative for CBRE operations.

• Lead the vendor management program for the site. May be responsible in ensuring all GxP service providers qualify per the CBRE regulated vendor qualification process.

• Ensure the QA staff qualify and deliver on the objectives of the QMS, annual quality plan, and the quality agreement with the client.

• Oversee the execution and track the success of CBRE quality of service initiatives on the account for non-regulated services.

• Oversee vendor management program and qualify GxP vendors, as needed.

• Identify, troubleshoot and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems/processes.
  • Exchange and explain difficult information, convey performance expectations, and handle sensitive issues.
  • Influence parties of shared interests to reach an agreement.

Person Skills

• Bachelor's degree required.

• 5+ years related work experience

• FDA, ISO, or similar quality assurance audit related certification preferred. Must have appropriate license and/or certification where required by law. Green or Black Belt Six Sigma Certification preferred.

• Knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Experience with Desktop publishing, Microsoft Office Suite and Online Help. Previous experience with SAP, Trackwise, Regulus, and/or CMMS systems.

• Knowledge or formal training with lean manufacturing, Six Sigma, 5S programs, etc. preferred.

• Quality auditing experience a plus.

  • RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
  • INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
  • SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
  • EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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