Manager in Training

6 days ago


Poole, Poole, United Kingdom LUSH Full time
The Gifts department is one of the largest and busiest departments at Lush with over 2 million beautiful gifts being produced over the last year. The last quarter of the year is the busiest within Gifts preparing our seasonal range to hit the shops for the Xmas period. Last November 390k gifts were produced Our iconic Little Snow Fairy gift hitting over the 200k mark

In order to ensure our customers can enjoy top quality Lush gifts throughout the year we have a strong team, which grows to around 180 people during the seasonal period. For most of the year we run a dayshift with a twilight and weekend shift added around September. Our team is responsible for ordering products and packaging for our gifts, alongside producing, wrapping and ribboning them with love and care.

As Manager in Training you will be expected to work closely with your management team, helping to achieve the smooth running of the department whilst ensuring the highest quality products are produced and despatched. You will be part of a team that will endeavour to achieve high fulfilment and great team morale, with an ability to remain focused. Striving for continuous improvement is a must, through your team taking part in training and encouraging their development to enhance the processes and maintain productivity.

We are looking for an excellent communicator with a passionate and enthusiastic approach who has strong people and management skills. A passion for all production is essential to ensuring the stories that accompany the products are showcased to the team through education and making people feel part of the journey.

This is a great opportunity for an existing Manager in Training that is looking for their second room to be signed off in? Or are you in another role and looking for a new challenge? We would love to hear from you

Key Responsibilities

Great Communication (local & global)

Clear and concise communication to all levels and areas of the business both internally and with external suppliers.

Stock Control

Helping to maintain a high standard of stock checks and stock accuracy.

Planning

Includes production planning (according to the freshness policy), product launches and future planning.

Reporting

Have a full understanding of reports and information around the business.

Staff Management, Direction and Structure

Managing staff headcount, welfare and team morale

Training & Development (self and team)

Ensure sufficient staff training is given and encourage development of the team and talent spotting.

Fulfilment

Monitor UK, Export and Gift fulfilment daily - constantly aiming for 100%

Quality

Ensuring the quality control of raw materials, packaging, product and all aspects of work within the department.

Maintaining Standards

Cleanliness, H&S, Regulatory Compliance and working environment.

Ethics

Preserve and promote company ethics and green initiatives.

Ambassador for Lush

Represent Manufacturing and the Lush business professionally and 'on-brand' - shop visits, retail/international meetings, product presentations, supplier visits and international trips.

Systems

Be competent in all systems associated within the department.

Department Experience and Understanding

Awareness and understanding of all the roles within the department.

Desired Skills

Excellent communication skills An ability to work proactively and reactively in an ever changing environment Great planning and organisational skills Proven leadership qualities Excellent QAD and excel skills An eagerness to work on the development of others as well as your own Outstanding product knowledge and respect for the quality ingredients used Excellent time management An ability to work under pressure and meet tight deadlines Flexibility on working different shifts during seasonal periods

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