Customer Service Account Manager
3 days ago
Job role: National Account Customer Service (German speaking)Location: Blackburn (hybrid working opportunity)Salary:
£29,500 (Depending on skills and experience)Hours: Flexible working hours Monday to Friday between 08:00 and 18:00Centric Talent are currently recruiting for a National Account Customer Service Exec (German speaking) for our client, who since 2008, have been transforming the lives of thousands of smokers and vapers with their amazing combination of e-liquids, devices and of course their expert team.They are currently looking to strengthen their team with a new
National Account Customer Service Execwho is fluent in German both spoken and written. The role is based in Blackburn, after training, the role will offer a hybrid working pattern being required to attend the office 3 days per week and 2 day working from home.This is a dynamic role working within the National Accounts Team to support GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales.Benefits of working for our client as a
Sales Support Executive:This is a superb company to work for, and some of these include:Employee DiscountEmployee Assistance ProgrammeAccess to Instant Savings vouchers
Access to the Head Office in-house GymQuarterly Recognition AwardsFlexible working hours between 08:00 and 18:00Christmas Raffle (some excellent prizes that include new mobile phones, tablets, cash prizes from £250 to £1,000, Holiday Vouchers - it's quite an extravaganza)Holiday Buy and Sell SchemeGenerous Holiday allowance rising to 27 days plus Bank Holidays (rules apply) Summary of positionA dynamic role working within the National Accounts Team to support our GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales. Roles & ResponsibilitieComplete order management, focusing on order processing, inputting and tracking orders to the point of delivery. Maintaining accurate customer records, ensuring internal systems and databases are kept upto date at all times.
Clear, concise, and professional customer communication, both written and oral. Monitoring e-mails & managing both personal and department specific inboxes ensuringresponses are made within set SLAs. Inbound and outbound calls.
General administration duties including maintaining and updating logs, databases, trackersand spreadsheets, ensuring that information is kept up to date. Sales reports generated from sales data received and data pulled from our internal systems. Building and maintaining good working relationships with both your colleagues & customers.
Dealing with our carriers on queries, collections, missing parcels and proof of deliveries. To support the wider business with projects and ad hoc requests that aid growth in line withour company vision and strategy. Supporting our Field Merchandising team with queries, additional orders, returns and POSrequirements.
Completing any additional general administration duties that the business may require. Person SpecificationFluent in written and spoken German (essential)Team player, able to prioritise tasks (essential)Previous experience in an Administration role with excellent organisation skills (essential)Experience in SAP, Magento (Drupal, Salesforce, etc) (desirable)Competent in Microsoft excel, word and Outlook. (essential)Customer service focussed attitude.
(essential)Problem solving skills to resolve customer queries / enquiries (essential)If you feel you have the relevant experience, then wed love to hear from you, apply today JBRP1_UKTJ
-
Customer Service Coordinator
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Full timeCompany DescriptionAre you hoping to join a business that offer a genuine 'people first' culture?Here at Chubb Fire & Security we have an opportunity for an Customer Service/Administration Coordinator (Account Coordinator) to join our Customer Excellence Teams based in Blackburn (BB1 2PR) on a full time, permanent basis.Job Description What You Will Be Doing...
-
Customer Service/Sales Executive
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom FR Recruitment & Training Limited Full timeCustomer Service/Sales Executive Salary/Rate: Competitive package based on experience Job type: Permanent Location: Blackburn, Lancashire Description: We are on the look-out for an established Customer Service/Sales professional with a solid track record of success. You must be able to work under your own initiative and have a determined attitude, as well as...
-
Account Manager
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Towergate Health & Protection Full timeAccount Manager - ARDQX842621Our Account Managers are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty.We strive to provide a market-leading customer experience, and that's...
-
Account Manager
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Towergate Health & Protection Full timeAccount Manager - ARDVO857715Our Account Managers are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty.We strive to provide a market-leading customer experience, and that's...
-
Graduate Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Get Recruited Ltd Full time £21,000GRADUATE CUSTOMER SERVICE ADVISOR BLACKBURN UP TO £21K + BENEFITS + PROGRESSION + TRAINING IMMEDIATE INTERVIEWS AVAILABLE THE OPPORTUNITY: Get Recruited is partnered with a fantastic industry leading business in Blackburn. Due to continued expansion and further growth forecast for 2023 they are looking for a Graduate Customer Service Advisor to...
-
Customer Service
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Number1Recruit Full timeNumber1Recruit are looking for a Customer Service Specialist to join small, dynamic Customer Service team based at Darwen.The Role: Liaising with internal and external customers regarding pricing, product and delivery information both face to face and telephone. Preparation of quotations. Developing customer relationships. Clarification and progressing of...
-
Customer Assistant Service
1 week ago
Blackburn, Blackburn with Darwen, United Kingdom Marks and Spencer Full timeAll the detailsCustomer Assistant Service & Safety Assistant Blackburn Working Pattern Wk 1Sun 10:30-16:00Mon 09:00-13:00Wed 09:00-13:00Thurs 09:00-17:30Fri - 08:30-13:00Wk 2 Mon 09:00-13:00Tues 09:00-13:00Wed 09:00-13:30Fri 08:30-13:30Sat 08:30-17:30 Over 18s only. Key Accountabilities and MeasuresClearly identified to provide customers with a visible...
-
National Account Manager
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Ltd Full timeNational Account Manager - Blackburn / Home Based Position Overview: The Pet Food Category is worth more than £4bn in the UK. The Pet Care Market is an exciting and buoyant category seeing growth +8% PETS CHOICE are one of the fastest growing Pet Food manufacturers in the UK, growing ahead of the Market +12% and we are now seeking an additional National...
-
Customer Service Representative
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Page Personnel Secretarial & Business Support Full timeAn exciting opportunity has arisen for a Customer Service Representative to join a reputable Logistics and Manufacturing company. You will be responsible for managing the end to end order process, manage and maintain relationships with customers and supportthe day to day operations.Client DetailsOur client is an exceptional Logistics Distribution and Supply...
-
Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Yorkshire Building Society Full timeIf you're great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...
-
Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Marshall Motor Group Full timeCustomer Service AdvisorLocation: Mercedes Benz Of BlackburnHours: 46.25 hours per week, including Saturday mornings on a rota basisSalary: Competitive Basic Salary Including an uncapped OTEBenefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a...
-
Customer Service Apprentice Level 2
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Hamara Solicitor Full timeBrief overview of the apprenticeshipWe are looking for a responsible Customer Service Practitioner to deliver high quality services and products to customers. Duties include displaying excellent communication skills in order to meet customer satisfaction and possessing detailed knowledge on the product in question to be able to sell to relevant customers. As...
-
Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Ador Talent Ltd Full timeCustomer Service AdvisorSalary: £23,000 (Reviewed & Increased After Probation) + Performance Related BonusShift: 9:30am - 6:00pmAdor Talent are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of recent projects our...
-
Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Full timeCompany DescriptionWe are currently recruiting for a Team Leader to drive our Smart Remote Services division to its next level of evolution, managing a growing team of customer service advisors.About usAt Chubb, you won't be alone when you join our family, and will be supported by great people through a thorough induction process that provides you with all...
-
Account Manager MSP
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Aztrum Full timeAccount Manager MSP Up to 40,000 + OTE A leading MSP/VAR is looking to recruit two exceptional Account Managers into their team. The successful Account Managers will currently be working for an IT Reseller or Managed Service Provider, selling IT products and services. As an Account Manager, you will be responsible for developing new business...
-
Customer Service Advisor
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Rhea Projects Ltd Full timeCustomer Service Advisor Monday – Friday - 9am – 5pm Up to £22,500 Blackburn PermanentThe RoleYou will be providing an outstanding, professional and first class experience to all customers via telephone and email/live communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with...
-
Customer Service Adviser
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom Capita Full timeWorking within our Customer Service Centre you will be dealing with inbound customer queries over the telephone and provide excellent service to our NHS colleagues as the main point of contact for query resolution into all services we deliver.Job title:Customer Service AdviserWhat you'll be doing: You will ensure all enquiries are dealt with in accordance...
-
Commercial Account Manager
6 days ago
Blackburn, Blackburn with Darwen, United Kingdom JOHN LEWIS Full timeAt a glanceThe role is based at Herbert Parkinson, Darwen, Lancashire.Salary range - For this role the salary starts from £59,796.00 per annum, depending on skills and experience.Contract type - This is a permanent position.Work Pattern hours per week - .there is flexibility around daily hours but operational core hours are to be covered, can be discussed...
-
Level 2 Customer Service Apprenticeship at North
2 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom North West Automobiles Ltd Full timeTHE COMPANYNorth West Automobiles Ltd are a town centre based used car dealers who are looking for an apprentice to start in Customer Service.This is fantastic opportunity for someone interested in Customer service but also considering pursuing a career in sales.JOB PURPOSE: To provide receptionist duties welcoming visitors and answering/handling incoming...
-
Service & Safety Customer Assistant Blackburn
4 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom MARKS&SPENCER Full timeService & Safety Customer Assistant - BlackburnWork Pattern W/K 1 Mon 09:00-13:00, Tues 09:00-13:00, Wed 09:00-13:30, Fri 08:30-13:30, Sat 08:30-17:30W/K 2 Sun 10:30-16:00, Mon 09:00-13:00, Wed 09:00-13:00, Thurs 09:00-17:30, Fri 08:30-13:00Key Accountabilities and MeasuresClearly identified to provide customers with a visible presence at the beginning of...