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Principal Technical Analyst

2 months ago

London, Greater London, United Kingdom Sky Group Full time
We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you will do

As a Principal Analyst you will be at the heart of building world-class systems for Sky. You will be responsible for driving change and improving processes within the analyst community, enhancing product quality, and ensuring efficient project delivery. Our community is made up of analysts aligned to projects end to end and analysts dedicated to a delivery team aligned to specific components and applications.
  • Work with Architects, Engineers, and Analysts to create and deliver innovative end-to-end solution designs for products that meet the requirements of the sponsor while maintaining the overall integrity of the Technology systems estate.
  • Collaborate with stakeholders to gather and refine software requirements, ensuring they are clear, complete, and aligned with business objectives and department principles.
  • Prepare and facilitate project Kick-offs for Global Commerce alongside Architecture and Engineering. Providing direction and support to the planning and delivery functions.
  • Work closely with end-to-end architecture and external engineering teams to ensure alignment of project goals and priorities.
  • Recommend and implement process improvements, methodologies, and best practices to optimize software delivery. Advocate for cross-team knowledge sharing and identify opportunities for cross-team process improvements and coordinate efforts to implement them.
  • Drive the Backend analyst community. Providing guidance and mentorship to analysts in the department, helping them develop their analytical skills and knowledge.
  • Ensure data quality, integrity, and security by establishing and maintaining data governance standards and practices.
What you will bring
  • Hands on experience working with product and agile delivery teams, an understanding of iterative development and agile ways of working. Specifically, backend delivery teams using technologies including APIs, queues, and databases. (e.g. Kafka and Cassandra).
  • Strong communication and interpersonal skills, able to assimilate information and present to audiences from various backgrounds and levels of understanding, spanning Product and Technology. The ability to explain highly technical concepts to a business focus audience.
  • Experience analysing a problem, refining requirements, documenting findings, and making recommendations alongside engineers; with a sound understanding of what is important when building highly available, highly reliable services to best serve our customers.
  • Experience working within a delivery team, comprising of the following activities: Creating user stories and acceptance criteria using techniques such as BDD and facilitating user story mapping sessions. Facilitating scrum ceremonies including backlog refinement, planning and estimation sessions. Creating and maintaining component/application documentation, encompassing API specifications and Audit events
  • Strong collaboration and facilitation skills, the ability to make good technical decisions and to convince others as to the merits and reasons for those decisions.
  • Have experience mentoring others and supporting individuals through promotions processes / panels, as well as supporting the panel itself.
  • An enthusiasm and aptitude for learning new skills and practices, constantly keeping up with the latest developments in the relevant field.
Team overview

Group Technology Digital Transformation

Our department provides the payment, products and subscription management systems (Sales), and customer relationship and account management systems (Service) and related services for tens of millions of Sky, NOW, and NBCU Peacock TV customers. We have an exciting roadmap of enhancements across multiple teams that you will support.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.