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Holidays Operation Assistant

3 months ago

Falmouth, Cornwall, United Kingdom The National Trust Full time
Holidays Operation Assistant - Falmouth

Summary

We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages at North Helford

Hours: 10 hours per week. The main changeover days being Thursday and Friday for this role, however, short breaks mean that changeover days can also fall on other days of the week, and you would have the opportunity to work other, additional hours if you are able to do so. You will need a driving licence and car to transport items to your cottages.

Rotas are issued in advance, and we try to accommodate other commitments where possible.

Salary: £11.50 per hour

Duration: Permanent

Internally you will be known as 'Holidays Operation Assistant'

What it's like to work here

We have an opportunity for a Holiday Operation Assistant in the Heart of Cornwall, based at the Helford River properties. Our visitors come to the area for the unspoilt coast with its hidden coves, stunning beaches, rolling countryside, historic properties and famous Gardens. Many of our visitors stay a little longer in one of our 17 holiday cottages. There are a variety of buildings offering very different experiences including beach front properties in the tiny fishing village of Durgan, woodland hideaways, or one of the Impressive Bosloe house 'apartments'. Further afield within our portfolio are the walking friendly cottages at Trelissick or the West Wing at Elizabethan Trerice. To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.

What you'll be doing

On change-over days, you'll make sure that everything's clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests. We'd also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

Please also read the full role profile, attached to this advert.

Who we're looking for


• no experience is required, training will be provided


• we'd love to hear from you if you have a great attitude and lots of enthusiasm

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


• Substantial pension scheme of up to 10% basic salary


• Free entry to National Trust places for you, a guest and your children (under 18)


• Tax-free childcare scheme


• Rental deposit loan scheme


• Season ticket loan


• EV car lease scheme


• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts


• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.


• Flexible working whenever possible


• Employee assistance programme


• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.