IT Communications and Engagement Advisor

2 weeks ago


Southampton, Southampton, United Kingdom University of Southampton Full time

Full Time Fixed Term for 24 months

Interview Date: To be confirmed

Location: Mixture of One Guildhall Square, Highfield Campus and remote

Interview Date: 2 weeks after closure

We're looking for someone to join the University of Southampton's iSolutions Communications and Engagement Team.

Are you passionate about providing an excellent customer experience and helping others?

Do you enjoy working in a dynamic, fast-paced environment and solving problems?

Are you a good communicator, empathetic, and patient?

Then we want to hear from you

About the Role

It's an exciting time to join the iSolutions directorate at the University of Southampton. In this role, you will work within the iSolutions Communications and Engagement team to provide high-quality communications to the Directorate and the wider university. This is a fast-paced and varied role where no two days are the same.

What you'll do

  • Leading the creation and delivery of internal communications content, working with stakeholders to understand requirements, providing advice on relevant channels and developing creative ways to convey messages.
  • Supporting the development of the iSolutions identity and creating a comms toolkit that can be used at seminars, events and presentations e.g. University Open Days
  • Support the development and delivery of Customer Experience activity within the university.
  • Working with Project Managers and Business Change Managers to ensure all communications are aligned, consistent and on-brand.
  • Contribute to the wider reputation management carried out by the department.

What you'll bring

We're looking for someone who is passionate about providing excellent communications to a diverse audience.

  • Experience of delivering internal communications in a large organisation.
  • Demonstrable experience of creating compelling communication pieces for a diverse range of audiences and purposes.
  • Exceptional communication skills showing a strong sense of purpose, creativity and flair.
  • Excellent writing skills with the ability to present complex issues in a focused, succinct, professional and persuasive manner
  • Strong stakeholder management skills
  • Able to organise, plan and deliver effective communications and engagement activities in line with wider project plans and time frames
  • Excellent presentation and interpersonal skills and an ability to persuade, influence and collaborate with a wide range of people, including at senior levels and to foster and maintain trusted and effective relationships

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance (supplemented by University closure days and public holidays) and excellent family leave arrangements (including maternity, paternity, adoption and parental leave). All our benefits can be viewed here.

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, we are passionate about creating a working environment in which you are free to bring your whole self to work.

Working at the University of Southampton:

Check out the staff benefits and why you should join us at The University of Southampton

£34,980 to £42,978 per annum



  • Southampton, Southampton, United Kingdom University of South Hampton Full time £34,980 - £42,978

    IT Communications and Engagement Advisor IT Communications and Engagement Location: View All Vacancies IT Communications and Engagement Advisor IT Communications and Engagement Location: 1 Guildhall Square Salary: £34,980 to £42,978per annum Full Time Fixed Term for 24 months Closing Date: Tuesday 18 June 2024 Interview Date: To be confirmed ...


  • Southampton, Southampton, United Kingdom University of South Hampton Full time

    About the Job:We're excited to welcome a new member to the University of Southampton's iSolutions Communications and Engagement Team! If you're passionate about delivering top-notch customer experiences, thriving in a fast-paced setting, and enjoy problem-solving, then we want to hear from you. This opportunity is within the iSolutions Communications and...

  • Community Advisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Optical Express Group Full time £26,000

    Job Title – Patient Advisor Location – Southampton Hours – Full Time, 40 hours Salary – OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...


  • Southampton, Southampton, United Kingdom Solent University Full time

    The Senior Communications Advisor manages, produces and distributes high quality communications and events for staff and students in order to create an engaged network of ambassadors for the University.The role holder primarily develops the University's internal communications channels, fostering a positive internal culture, whilst supporting the wider...


  • Southampton, Southampton, United Kingdom Circle Cloud Communications Ltd Full time

    Salary: £24,000Working Hours: 8:30am - 5:30pm (Full-Time)At , we truly believe that we are able to offer an exceptional product and an extremely high level of service to our customers and to support our growth, we have an immediate requirement for a Customer Service Advisor who will operate as the first line support for all customer enquiries and on the...


  • Southampton, Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in SouthamptonWe are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand.About Us:At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by dedicated...


  • Southampton, Southampton, United Kingdom University of Southampton Full time

    2517723TWEngagement is about bringing together and valuing people of all backgrounds to share learning, enter into meaningful dialogue and to truthfully collaborate on solving challenges. The Public and Community Engagement team aspire to enable, empower and inspire our internal community of incredible staff and students in carrying out high quality,...


  • Southampton, Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

    Come and help us tell the story of quality improvement and raise our profile across our organisation and beyondAs a fast-paced Quality Improvement team, we are looking for someone to join us and provide communication, journalism and marketing skills to share the impact that quality improvement has in our work. Delivering high quality care is the fundamental...


  • Southampton, Southampton, United Kingdom Moove Europe Full time

    P&C Advisor – Southampton This position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time. The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will...


  • Southampton, Southampton, United Kingdom Moove Lubricants Full time

    P&C Advisor – SouthamptonThis position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time.The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will depend...

  • Engagement Officer

    2 weeks ago


    Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    We are seeking a highly self-motivated and enthusiastic Engagement Officer to join the Experience of Care team here at University Hospital Southampton NHS Foundation Trust. As the Engagement officer you will be instrumental in actively engaging with patients on our waiting lists and the local community as part of our 'Waiting well' project. Focussing on...


  • Southampton, Southampton, United Kingdom Moove Europe Full time

    P&C Advisor – Southampton This position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time. The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will...


  • Southampton, Southampton, United Kingdom UNIVERSITY OF SOUTHAMPTON Full time

    Academic Engagement & InnovationLocation: Hartley LibrarySalary: £34,980 to £42,978 per annumFull Time PermanentClosing Date: Monday 22 July 2024Interview Date: To be confirmedReference: KXWe are excited to offer a position based within the Curriculum Engagement team in the Library. We are seeking to appoint a dynamic, enthusiastic, and proactive...


  • Southampton, Southampton, United Kingdom University of Southampton Full time

    Interview Date: To be confirmedWe are excited to offer a position based within the Curriculum Engagement team in the Library. We are seeking to appoint an enthusiastic, and proactive Engagement Librarian specialising in Curriculum Engagement, to support the University's online and distance learning. You will engage with staff and students to promote and...

  • Financial Advisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Reed Insurance Full time

    Our client is looking for a result driven financial advisor with excellent interpersonal skills to meet with clients and actively engage with them. This will be an employed role.Having had an appointment made for you, you will provide a complete service to existing clients and assist them in moving their current investments, where appropriate, to new...


  • Southampton, Southampton, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and detail-oriented Trainee Marketing Assistant to join our team. As a Trainee Marketing Assistant, you will support the marketing department in various tasks to help drive brand awareness and promote our products and services.Duties: Assist in the development and implementation of marketing strategies and campaigns Conduct...

  • Service Advisor

    2 weeks ago


    Southampton, Southampton, United Kingdom Jago Consultants Ltd Full time

    We are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time.As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and...


  • Southampton, Southampton, United Kingdom CMME Mortgages and Protection Limited Full time

    CMME is an established, directly authorized mortgage brokerage firm based in Hampshire. We have been trading successfully since 2004 and are one of the largest mortgage brokerages in the UK. CMME became a part of the OneDome Group in 2023. OneDome Group owns two property listing websites; and , as well as a wealth manager. OneDome is an award-winning next...


  • Southampton, Southampton, United Kingdom Jago Consultants Full time

    Trainee Parts Advisor Needed – New job just in My client is a Main dealership who are looking to recruit a Trainee Parts Advisor. Salary:Minimum wage, so will be dependend on age. Hours: 8:00am – 5:00pm Monday to Friday The main priority will be to maintain a high level of service to the Workshop to ensure Technicians remain productive, and to attend...

  • Patient Advisor

    1 month ago


    Southampton, Southampton, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient AdvisorLocation - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...